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How to Fix Insufficient Bandwidth Error on Amazon Prime

Imagine returning from work with the expectation to see a movie via Amazon Prime. As soon as you set it up, you encountered a joy-killer message ‘insufficient bandwidth on Amazon video’.

You’ll agree with me that this error can be so irritating, as Streaming is no longer possible.Insufficient Bandwidth Error on Amazon Prime

Replaying this video may cause it to start buffering or an unusual pause.

The foremost cause of this ‘Insufficient Bandwidth Error’ on Amazon Prime may be a poor internet connection.

This may be a result of an issue with your Wi-Fi connection or home network. It can also be due to your broad brand router configuration

What does insufficient bandwidth mean?

Bandwidth is a proportion of the amount of data your internet connection can convert or upload per second.

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It can either be in kilobytes, megabytes,s or gigabytes. You can download any of this, depending on your internet connection.

The average download speed worldwide is 24 Mbps. That is, if you are downloading or streaming videos with 24 Mbps or more, you have enough bandwidth.

In the same vein, if you’re streaming with a speed less than this, then your bandwidth is insufficient.

We have been able to gather solutions on How to Fix Insufficient Bandwidth Errors on Amazon Prime.keep reading to recognize and fix this error.

How to fix Amazon video insufficient bandwidth error

  1. check your internet connection

Insufficient bandwidth errors can occur due to a poor internet connection.

In order to fix this, you’ll have to disconnect all devices connected to your internet and connect them again.

By doing this, your IP address will be reconfigured. Your DNS gateway will also be available.

This procedure will make your streaming and downloading smooth and faster.

  1. Restart your router

One of the easiest ways of fixing Amazon Prime bandwidth issues is to restart your router.

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When your router malfunctions, your internet traffic speed will be compromised.

Similarly, your network equipment may have technical hindrances that affect your router performance.

Restarting your router may not necessarily increase its’ speed. Rather,’ restarting will help boost the speed. It will also aid router modification.

For this reason, slow internet performance will be separated from a particular component of the system.

  1. Clear cache memory in Amazon video

You can solve bandwidth errors by clearing cache memory from Amazon video.

This will also help boost the speed of your streaming device. Simultaneously, clearing the cache will help you free some memory and also improve performance.

If you’re an Amazon Fire TV Stick user, you can adopt these steps below to clear the cache:

  • find Settings
  • Click on Applications
  • choose Managed Installed Applications
  • Click on the applications you are using to clear the cache
  • Click on clear cache
  1. Check Wi-Fi signal

If you have too many devices connected to your wireless network, they will all be competing for usage.

As a result, we experience Wi-Fi interference.

For instance, if your Wi-Fi has a weak signal, it is possible other connected devices could be causing interference.

A home wireless network can only transmit its signals in a limited radio frequency range of about 2.4 GHz.

If other devices such as phones, and PC are using the same frequency, it will alter your wireless signal. This will in turn lead to the bandwidth problems experience.

To fix this issue, disconnect other devices from your Wi-Fi network. You can also try switching your streaming device or using another app.

  1. Reboot your streaming device

Fixing the bandwidth issue may require you to restart your device.

A memory leak can occur when streaming with a smart TV or PC. This can lead to a decline in internet speed.

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Restarting your streaming device will not only help clean up the memory leak, it will also fix other related issues.

  1. Change the Amazon TV streaming quality

The Amazon video insufficient bandwidth error may occur after buying a new TV.

That is, the current bandwidth is insufficient to stream Amazon video on the TV.

At least, you need a speed of 3 Mbps to stream a standard-quality video.

If you are using a high-definition TV, you need a minimum speed of 5 Mbps.

In the case of a 4K TV; you need a minimum speed of 15 Mbps to stream quality videos.

You’ll have to swap your streaming quality to one that best suit your device or TV.

Amazon videos are available in various display resolutions. Some of which are:

  • High Definition
  • High Dynamic Definition
  • Ultra High Definition
  • Standard Definition

This implies that you’ll have to replace your streaming quality based on your internet speed.

  1. Disable your VPN

You will encounter a fall in internet speed or bandwidth while streaming Amazon videos via VPN.

The following explains why there’s a relatively slow internet speed while using a VPN:

  • Location of the server

The farther your streaming device is from the server, the slower your VPN connection.

This is because the data packets will travel a long distance to reach your device.

  • Type of encryption

Your Internet speed can drop if your VPN protocol has stronger encryption.

  • Routing algorithms

How a VPN service provider routes your internet data, and how they route a connection between several servers can alter your bandwidth or VPN speed.

This mostly occurs when you’re using a free VPN, as they have sub-par algorithms.

  • slow connection speed

your VPN will be slow if your Internet Service Provider’s connection speed is slow.

  • Firewall interference

Although, a firewall does not impact the internet or VPN speed. But this can occur if you have configured it to interfere with CPU performance or VPN traffic

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Therefore, the best way to stop encountering low bandwidth while using VPN is to disable your VPN.

  1. Verify if an Amazon server is down

You’ll experience the insufficient bandwidth issue when Amazon’s servers are down. You have to contact them to confirm if it is so.

You can contact them via:

  • Email
  • Message through social media channels
  • Phone call
  1. Check with your Internet Service Provider (ISP)

Your ISP is a major factor when there’s an issue with bandwidth or service speed.

This may be due to a change in network configuration settings or technical problems that coincidentally cause a drop internet connection.

Similarly, your ISP can install controls or filters intentionally on the network to restrict your performance.

Should you have an insufficient bandwidth issue, contact your ISP for a quick fix.

Be sure to contact your ISP if the previously mentioned solutions do suit you.

However, ensure you check your connection or try streaming on another device to be sure that it’s an issue with bandwidth and not your device.

Hopefully, this article was able to proffer solutions to that annoying ‘insufficient bandwidth error’ while Streaming on Amazon Prime.

Thanks for visiting our page. Watch this space for more problem-solving tips for better Experiences.


  • Chris Adams

    I write for Educational, Financial, technology, and social media content producers. I am deep into doing credible research that will benefit you the reader. You can contact me on Tumblr, Chris Adam Facebook, Shopfortool Pinterest Account. I am a Technician and a woodworker. I have lots of years of experience in Technical work. I did some per time work at an electrical store. Having gathered lots of experience in the use of various tools link Mechanic Tools, Woodworking Tools, Power Tools, and Plumbing tools, I decided to put up this blog to help advise intending buyers or new biz on the right tools to buy on the market. My social Handle:

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