Aafes Login, Bill Payment & Customer Support Information

Aafes is an acronym for the Army & Air Force Exchange Service. It is the retailing service on US Army and Air Force installations worldwide. They offer commissary outlets and stores that sell clothing and household goods to active duty and retired members and families. Since 1985, the Army & Air Force Exchange Service, or Aafes, has been focused on delivering high-quality goods and services at some competitively low prices.Aafes Login, Bill Payment & Customer Support Information

Aafes has more than 3,100 locations around the globe and a website that allows service members to shop online 24 hours, seven days a week. Aafes stands as an incredibly convenient medium where servicemen and servicewomen can shop for all that they need.

The company also offers its users, the access to log in, make a bill payments, and get customer support information on their portal. Logging in, making bill payment and getting customer service information can be done online, in person or through mail. This can help eliminate late fees and lost checks and additionally save on stamps. In this article, we will be  taking the topic above one after the other to help you learn how to login, and make bill payment by choosing from the different options available. You will also learn how to set up Auto Pay, as well as how to cancel an account and other helpful tools for your Aafes account.

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Aafes Login

You can log into Aafes online account and have access to all the features. To log in, you must have an account with Aafes. If you do not have an account with them, you can create one.

To log in,

  • Scroll to the Aafes page.
  • Key in your email ID, phone number and also some personal data to verify your information.


Aafes Bill Payment

Aafes offers an online bill payment facility to all its members. It also offers several different mediums of paying bills. Members can pay their bills online at its website, mail their payment to the processing center, or pay their bill in person at any authorized location. It also offers its users the option of setting up an automatic bill payments online and the option of making alternative payment arrangements. Additionally, users can cancel account and contact customer support online.

Let’s see the information you need to make your payment in any way you choose:

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All you have to do to make payment online, is log into your account and pay online at https://www.shopmyexchange.com/ExchangeCredit/.

By Mail

Users can mail their check to the mailing address 3911 S. Walton Walker Blvd Dallas, Tx 75236. Before you send the payment, it is advised that you call the customer service number for reconfirmation. The number to call is 800-527-2345.

By Phone

If you want to pay via phone, you can use the automated system to make a payment. The phone number to call is 800-527-2345

In Person

To pay in person, users can pay at any of the nationwide customer service centers



Android App:



Aafes Customer Support

When you contact the customer support team, the average waiting time is 9 minutes.

Here are the best ways to contact Aafes customer support.


3911 S. Walton Walker Blvd Dallas, Tx 75236 (Headquarters)

Phone Numbers

800-527-2345 (Contact)

(214) 312-3323 (Support)


Aafes Opening Hours

Do you want to know the opening and closing hours of Aafes?, look through the chart below:

Monday: 9:00 AM – 5:00 PM

Tuesday: 9:00 AM – 5:00 PM

Wednesday: 9:00 AM – 5:00 PM

Thursday: 9:00 AM – 5:00 PM

Friday: 9:00 AM – 5:00 PM

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Saturday: 9:00 AM – 12:00 PM

Sunday: Closed


Additional Information

Name –  Aafes

Also Known as – shopmyexchange.com

Website: https://www.shopmyexchange.com/ExchangeCredit/

Social Media –  Facebook, Wikipedia

Services Offered – Other

Questions and Answers

How can I login into my account?

You can easily log into your account by using the steps mentioned above in the “Login” section to gain access your account.

Does it offer online bill payment facility?

Yes. Aafes offers online bill payment facility, credit cards, debit cards and internet banking payments are also accepted.

Where is the headquarters located at?

The company’s headquarters is located at 3911 S. Walton Walker Blvd Dallas, Tx 75236

Does it have any social media page?

Yes, Aafes company has profile(s) on:

  • Facebook
  • Wikipedia

How can I contact customer support in case of any issues?

You can contact customer support by calling:

  • 800-527-2345
  • (214) 312-3323

Aafes users can now log into their account by visiting the official website of the company. They can also make online bill payment as the company offers online bill payment facility. It also accepts credit cards, debit cards and internet banking payments. So as an account holder, you can now access your account and carry out your transactions without leaving your home.