The Capital One Venture Rewards credit card is a travel rewards card. It offers you rewards as you use your card for purchases. When it comes to offering benefits, this card offers you straightforward benefits that you can easily redeem. Thus you don’t need to keep track of any spending categories with this card. This is because the card offers 2 miles per dollar on every purchase every day. When you sign up, you get the bonus that offers you many possibilities for travel redemptions. You’ll enjoy a one-time bonus of 60,000 miles after you spend $3,000 on purchases within 3 months from account opening equal to $600 in travel.
If you have applied for this card and got approved, it will be best that you get acquainted with your new Capital One account as well as how to contact customer service should you encounter any issues.
Logging in to your Capital One Venture Rewards Credit Card Account
Logging into your Capital One credit card account is something you can easily do from anywhere you are. Once you have your internet-enabled device and use these steps we will be outlining here, you will successfully log in.
- Go to the Capital One website
- Fill out your Username and Password at the top of the homepage
- Click “Sign In”.
Did you forget your Capital One username or password?
Capital One offers cardholders the opportunity of recovering their username or passwords by verifying personal information. You can begin the process of recovering your password or your username by ticking on “Forgot username or password?”. You will see this link on the sign-in screen.
To recover your username or password you’ll be needing the following information:
- Last name
- Social Security number
- Date of birth
On the Capital One website, you also have a chat function that you can use to retrieve your account details.
How to Make Capital One Online Payment
As a Capital One cardholder, you can make your payment online. This makes the process both easy and convenient. Immediately you sign into your Capital One account, click “View Account” to get a detailed view of your account details. On the page, you’ll see the “Make a Payment” option in the upper-right hand corner, where you’ll be required to follow the instructions until you have received confirmation that there was a payment made on your account.
Contact Capital One Customer Service
Capital One has made the process of contacting customer service quite easy. It offers quite an extensive list of phone numbers that you can use to reach for any inquiry. With the appropriate contact, you can easily reach someone and quickly resolve any issue you may have.
For existing accounts, you can contact a Capital One customer service representative by dialing 1-800-227-4825. For those outside the United States, you’ll have to call 1-804-934-2001. Here we bring you other relevant contact details for Capital One.
Contact Phone
- Customer service (U.S.) – 1-800-227-4825
- Customer service (non-U.S.) – 1-804-934-2001
- Online banking support – 1-866-750-0873
- Fraud Protection – 1-800-427-9428 1-800-239-7054
- International collect calls to report lost or stolen card – 1-804-934-2001
- Make an initial deposit on a secured card – 1-800-219-7931
- Report death of a cardholder – 1-877-357-5659
- Small business credit card – 1-800-867-0904
- Opt out of marketing solicitations – 1-888-817-2970
Other ways to contact Capital One customer service
By chat:You can use Eno Capital One’s 24/7 chat assistant. It helps you with any questions you may have about your account. Cardholders can contact Eno through text by enrolling their phone number on their account, or by chatting Eno on the Capital One app. Just click “Help” situated in the bottom bar, and ask any question.
By mail:You can send payments by mail. However understand that mailing a payment takes a few days and is quite slower than making your payments online. Irrespective of whether you decide to mail your payments, ensure you write your Capital One credit card account number on your check and send it to the following address:
Capital One
Attn: Payment Processing
PO Box 71083
Charlotte, NC 28272-1083
For overnight payments, mail your check to the following address
Capital One
Attn: Payment Processing
6125 Lakeview Rd
Suite 800
Charlotte, NC 28269
For any other issues apart from paying your credit card statement, here are the relevant mailing addresses you can use:
Contact Mailing Address
- General correspondence including credit card and line of credit inquiries – Capital One
Attn: General Correspondence P.O. Box 30285 Salt Lake City, UT 84130-0287
- Investigate a misapplied payment – Capital One Attn: Payment Investigations P.O. Box 30287
P.O. Box 30287
Salt Lake City,
UT 84130-0287
- Dispute a credit card charge – Capital One Attn: Disputes
P.O. Box 30279
Salt Lake City
UT 84130-0279
- Report suspected credit card fraud – Capital One
P.O. Box 30277
Salt Lake City
UT 84130-0277
By email:Even though email is not the prioritized method of contact, you can email abuse@capitalone.com to report any suspected phishing attempts.
Opening a new Capital One account
To open a new Capital One account, you’ll be needing the following information:
- Date of birth
- First and last name
- Social Security number
- S. citizenship status
- Residential address
- Email address
- Phone number
- Employment status
- Total annual income
- Monthly rent or mortgage amount
- Existing bank account information
- Type of assets you have.
You should get a response within 60 seconds or less when applying for the Capital One Venture Rewards Credit Card. If it happens that your application requires further review, Capital One will follow up with a decision within seven to ten business days, either through email or letter.