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CARMAX
Carmax is well known for buying and selling used cars. It is founded by Richard L. Sharp, using the code name “Project X”, and was known as “Honest Rick’s Used Cars”. It is the nation’s largest retailer of used cars in the United State, launching its first store in Richmond in 1993, and is presently operating more than 200 used car superstores in 63 markets.
You can get used cars through Carmax and the fun part is the cars can be shipped from one location to another for a fee. This process saves you the stress of flying or driving hundreds of miles to get a car. Also, CarMax may be willing to buy your used car, but this won’t be for a great amount because CarMax also wants to make a profit.
With CarMax’s online service, your search for the car you want and purchase it online. Interesting right? I know. Keep reading to learn more about CarMax services
Carmax Used Cars
Carmax buys and sells used cars. It has a ‘no haggle policy which makes it easy for people to buy cars without having to spend hours at the dealership. With CarMax, you can purchase a car and get it delivered to you even if you are thousands of miles away. This comes with a fee of course, but it’s cheaper compared to when you have to drive down to get it yourself.
CarMax makes sure their used cars undergo a 125+ point inspection before selling. This inspection covers the following:
- Cooling and fuel system
- electrical, heating, lighting, and A/C systems
- Engine and transmission
- Body and interior
- Brakes, steering, suspension, and more
CarMax offers a program called CarMax Quality Certified, which is similar to the manufacturer’s certified pre-owned program. But it’s a bit different. They extend a coverage plan, where customers can customize it to meet their driving habits. You will have to pay more for this service but can still fit into your budget.
CarMax Sell My Car
CarMax may buy your used cars if you are willing to sell them and it meets their specifications. This is regardless of the car’s age, mileage or condition. You can take your car to the CarMax store and have it undergo inspection or you can start up the process online where you fill in your car details such as make, model, mileage, etc in a form.
If CarMax is interested in your car, you’ll be sent a message of you being offered a custom offer for 7 days, you will be asked to make an appointment on when to bring your car for inspection. When CarMax makes you an offer, you have seven days to decide if you want it or not.
If you decide to accept the offer, there are some documents you have to get ready such as:
- Registration
- ID
- Car title
- Keys, fobs, and remotes
- Loan payoff information, maybe
Some states have other documents you will have to present, but CarMax will inform you beforehand.
In addition, you don’t have to buy a car from CarMax before you can sell to them.
CarMax Auction
Besides selling used cars, CarMax also auctioned used cars to registered car dealers. This auction takes place in 25 states on a regular basis.
CarMax Warranty
CarMax offers a limited warranty for each of the cars it sold. Guess what? This warranty is free! It covers all the car’s vital systems, several hundred of parts, inside and outside. In most states, the warranty is for 30 days, except in Connecticut where it’s 60 days, and in Massachusetts where the warranty is 90 days.
Also, customers opt for the MaxCare extended service plan. This price differs depending on the coverage plan. The plans are flexible, with deductibles as low as $50. Every MaxCare extended service plan includes:
- Protection anywhere in the U.S. and Canada
- when servicing at a CarMax Service Center or RepairPal Certified shop, you have $50 discount
- Emergency roadside assistance
Financing with CarMax
When you want to get a car, unless you are paying in cash, you can try out different financing options at CarMax.
Financing means borrowing some amount of money to buy a large or expensive item. A contract is made on how to pay back this amount over a period of time with interest. When financing, you can decide to make down payments or make monthly payments. Anyone you prefer.
Financing with CarMax is quite simple and flexible. You get to sit with the sales representative and decide the financing option that works for you or you prefer. This saves you the stress of having to deal with a finance manager or with regular car dealers.
In addition, you can consider CarMax load by getting pre-approved for a loan on the website. Once you get approved, you can manage the loan through CarMax Auto finance.
Financing in CarMax depends on the factors below:
- The car you want the buy, its mileage age, and price
- Your credit history
- Application information
- Your down payment amount
If you have a good credit history, you have the edge of getting approved and getting the financing option you prefer. Also, making a down payment of even $100 goes a long way in reducing your monthly payment or the money you borrow.
Besides the CarMax financing option, you can also bring financing options from another source within 3 days of your purchase without additional cost.
CarMax Auto Finance
The financing process in CarMax is stress-free and transparent. There are no behind-the-scenes games. The finance offers come from CarMax’s finance source within minutes of application. You get to speak with the sales representative and choose the offer you prefer. You can also replace this offer with another finance source within 3 days of your purchase without additional cost.
Below is the process involved in financing:
- Search for your favorite car online and read up on the process involved in purchasing it.
- Be prepared for financing. Get pre-approved to help you have an idea of how much you will spend on the car. You can set a budget for yourself, make use of the online calculator, and make a down payment and APR. This process will help you know how much you want or need to finance. Also, you try out a financing option outside and take it with you if you are visiting a CarMax store
- Make a down payment. What can you afford for a down payment? This will help reduce your monthly payments
- Go to a CarMax and choose the financing option you prefer
Note the factors CarMax financing depends on, having a good credit score will give you an advantage of getting approved. CarMax sales representative also helps you find the right financing option that works for you.
Car payments calculator
This calculator is easy to use and helps you know how much you need to finance or financing. You get to estimate a car budget and calculate monthly payments that work for you. What you need to do is check out the calculator online, and fill in the budget or monthly payments you prefer. Also, fill in the down payment, the state you live in, and your credit score. This will help you know how much you can afford for a car.
CarMax Login
Creating your CarMax account Is very easy. All you need to do is:
- Go to carmax.com
- Click on sign in
- Select ” Create a CarMax account
- Enter your name, email, and password
- Then, click on the register
To login to your CarMax account:
- Go to carmax.com
- Enter your email and password
- Click on Sign in
CarMax Auction
CarMax Auction is for registered car dealers only. The one-time registration is for free and must be done by the owner or authorized officer. Once your application is approved, you can invite additional representatives to join your dealership’s registration. Below is a brief explanation of how CarMax Auction works:
- To register for CarMax Auction, you can do onsite registration at any CarMax auction location, or you can contact the Auction line at (888) 804-6604 for the registration application to be sent to you. It’s best to register online instead of doing it onsite, it has more advantages. For instance, if you are part of the CarMax members program you ought to be. You will enjoy benefits like travel discounts, auction updates, etc.
- Prior to the day of the auction, it is best you know inventory needs. You have to the vehicle you make the highest profits, your best and fastest seller. Also, check out the car appraisal tools that are inbuilt into the inventory data and look at your sales history. All this helps you know the type of cars or vehicles you will get.
- Another advantage of registering online before the auction day is that CarMax makes a run list available online, this helps you research several vehicles before the auction day.
Though the list may not be 100% accurate until the auction day this will help you have a picture of what you are getting into.
- Try to get to the auction venue on time. CarMax opens the gate opens two hours before the bidding begins, getting there on time will help you have a good view of the car you check online.
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Car Appraisal is a must before bidding. To do this, you need the following information:
- Retail Market Value: Find out the worth of the car at retail. Know that the value will change as a result of the age, mileage, year, condition, and demand.
- Reconditioning Costs: To recondition some cars can be very expensive. Keep this in mind before you decide how much you want to bid.
- Desired Margin: Decide the amount you want to make on the vehicle.
- Having done the car appraisal will help you know your price ceiling which will help you decide how much you will bid for a vehicle. Make sure you don’t bid beyond your price ceiling because if you do, you will lose a lot of money.
- Also, don’t ignore any announcements made before bidding. The information can be on mechanical issues or damage, whatever it is can be of help to you.
- Once you are done with bidding and you are able to win at an awesome price. You are left to transport your vehicle home. CarMax offers transportation services only at the selected location, so you might have to sort out how you will transport your vehicles before the auction day.
CarMax Auction login
Register for CarMax Auction and create an account.
You can log in with Dealer and Rep IDs. To do this:
- Go to https://www.carmaxauctions.com/
- Enter the Dealer ID and the Rep ID. Note that the dealer ID starts with “D”
- Then click on submit
CarMax Payment
With CarMax, you can get your dream car. Also, it offers you a financing option that works well for you. Making payments on CarMax is hassle-free and convenient. CarMax accepts payment in cash, credit ( Master card, Visa, Discover, and American Express), or checks.
There are different options you can use to make payments on CarMax which include online, phone, and mail.
Carmax payment online
To make payment online you need to log in to your MyCarMax account. If you don’t have one you can create one by clicking on this link www.carmaxautofinance.com.login. Once you have set up your account, you will be able to find your desired car, make payments, view your account information, and update any personal information.
Payment by Phone
Apart from making payments online, you can do the same on phone. To make payments on the phone, you will have to contact CarMax’s payment phone number (800) 925-3612. This payment is a one-time payment, a confirmation number will be sent after the payment is successful.
Payment by Mail
You can also make payments by mail. Make sure the payment is sent 7-10 business days before the due date to avoid extra charges.
You can mail your payments to the address below:
Postal Office Box# 3174
Milwaukee, WI 53201-3174
CarMax on the Go
You can also make payments using the CarMax app. You can download and install this app for free from the App store and Google Play. With it, you can make a one-time payment or recurring payment.
Besides the payment options, the company also provides Western Union and Money Grams Express Payment services too.
CarMax Career/Jobs
Thinking of working for CarMax? That’s great! CarMax was named one of Fortune’s “100 Best Companies to Work For” for the ninth consecutive year in 2013 and not just that, they have consistently made the list in a row for 14 years. This shows that CarMax is unique and treats its employees right.
Jobs in CarMax include:
- Customer Service Representative
- Senior Analyst, Compensation
- Senior Software Engineer
- Senior Digital Communications Strategist
- Customer Service Consultant
- Automotive Technicians
- Sales Consultants and more
To apply, you can contact CarMax at:
CarMax Home Office
12800 Tuckahoe Creek Parkway
Richmond, VA 23238
(800) 519-1511
Or at http://jobs.carmax.com/
CarMax Location
CarMax has over 237 store locations nationwide. There are several states in the USA that has more than one CarMax store location. To mention a few:
- California
- Alabama
- Connecticut
- Florida
- Georgia
- New York
- Maryland
- Ohio
- New Jersey
- Texas and more
CarMax near me
You can use CarMax store locations to find the CarMax store nearest to you.
CarMax Hours
CarMax like every other company or business has working hours. They also have service and repair hours. This hour differs between stores and states. For instance:
CarMax store in California
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Bakersfield
Car lot & showroom hours
Sunday11AM–7 PM
Monday – Friday 10 AM–9 PM
Saturday9AM–9 PM
Service & repair hours
Monday – Friday 7:30 AM–6 PM
6801 Colony Street
Bakersfield, CA 93307
Call center
(661) 282–3016
CarMax stores in Georgia
Columbus
Car lot & showroom hours
Sunday12PM–7 PM
Monday – Friday 10 AM–9 PM
Saturday9AM–9 PM
Service & repair hours
Monday – Friday 7:30 AM–6 PM
6463 Veterans Parkway
Columbus, GA 31909
Call center
(706) 225–5797
Warner Robins
Car lot & showroom hours
Monday – Friday 11 AM–8 PM
Saturday9AM–7 PM
Service & repair hours
Monday – Friday 8 AM–5 PM
551 S. Houston Lake Rd.
Warner Robins, GA 31088
Call center
(478) 953–0100
CarMax stores in Ohio
Akron
Car lot & showroom hours
Monday – Friday 11 AM–8 PM
Saturday9AM–7 PM
Service & repair hours
Monday – Friday 8 AM–5 PM
2940 Chenoweth Road
Akron, OH 44312
Call center
(833) 602–2231
-
Cincinnati
Car lot & showroom hours
Sunday12PM–7 PM
Monday – Friday 10 AM–9 PM
Saturday9AM–9 PM
Service & repair hours
Monday – Friday 7:30 AM–6 PM
12105 Omniplex Court
Cincinnati, OH 45240
Call center
(513) 830–8426
CarMax Customer service
If you need the help of CarMax customer service, you can locate any CarMax store close to you. You can also reach them via phone call. But, the customer service number differs for each state and store.
However, if you wish to speak to the home office call the number below
Phone Contact
Main: 804-747-0422
Customer Service: (913) 982-8863
Toll-Free: (800) 519-1511
Carmax Auto Finance : (800) 925-3612
Supplier Inquiries : (844) 765-5757
Customer Relations Hours are Mon-Fri: 9 am-8 pm
You can also send written comments using the address below.
Send written customer comments to:
CarMax
Attn: Customer Relations Dept.
12800 Tuckahoe Creek Parkway
Richmond, VA 23238
CarMax Contact Information
CarMax Website:
www.carmax.com
Corporate Office Address:
CarMax Business Services, LLC
12800 Tuckahoe Creek Parkway
Richmond, Virginia 23238
United States
Frequently Asked Questions
-
Is CarMax a reputable company?
We spoke with a few buyers and sellers, and our general opinion is that yes CarMax is good. The sellers enjoyed their car sales services because the price offered – while a bit under full value – was fair.
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What is no haggle price CarMax?
At CarMax for instance, the entire company policy is based on no-haggle pricing, explains Business Insider. Their salespeople aren’t paid commissions on the price of the car, so there’s no pressure to sell at a higher price.
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Why are CarMax cars so cheap?
CarMax is a used car dealer that has a “no-haggle” policy for selling and buying used vehicles. That policy is intended to simplify the process for people who don’t want to spend hours at a dealership dickering over prices
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Does CarMax buy cars with mechanical problems?
CarMax.com buys all types of vehicles in various conditions. Your car doesn’t need to be perfect or without wear and tear to sell to CarMax. CarMax will provide offers for damaged cars, including ones with minor mechanical damage. The offer may be adjusted if repairs are needed.
-
You can change your mind if you don’t like your used car
CarMax is one of the few auto retailers that will help you out if you experience buyer’s remorse. If you’re not happy with the car that you bought, CarMax allows you to return it. The trick to making this a seamless process is to act fast and make the return within seven days of your purchase. While it isn’t a big window of time it does give the buyer several days to try the vehicle out and make a final decision. We think it’s a great policy and it’s one of the things about CarMax that gives them an edge over their competition
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What are the pros and cons of CarMax?
Some of the biggest pros of CarMax include the large selection of used vehicles, the more stringent inspection process, the 30-day trial, the online car-buying experience, and the no-pressure sales environment. The biggest con of CarMax is the higher cost of the vehicles.
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How long after I purchase my car will it take to receive my first statement?
Your statement will be generated 18 days prior to your first due date. If you are registered for an online statement, it will be posted within four days of creation.
-
In what ways can I pay my CarMax Auto Finance bill?
You can make online bill payments or pay using a credit card (Master card, Visa, Discover), Apple Pay, or bank account.
- Do I have to register prior to auction day?
While you are welcome to register at a CarMax Auctions location on auction day, it is preferred that you register in advance to avoid any delays prior to the sale. Once your online application is submitted, we will review your application and will be in touch with you as soon as possible (usually within 30 minutes during normal business hours).
-
Can I sell my vehicles at a CarMax auction?
No, all of the vehicles sold at CarMax auctions are owned by CarMax and its affiliates.
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Can I preview the vehicles before the auction?
Yes. We open our gates two hours prior to the auction for pre-inspection.
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Can anyone buy a vehicle at a CarMax auction? Is it open to the public?
CarMax auctions are DEALER-ONLY auctions. All individuals attending a CarMax auction must be signed up as a representative of a licensed dealership.
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How can I get information on my purchase history and status?
You can access purchase history, member profile, registration status, etc. from the “Member Dashboard” page. Call the Auction Information line at (888)804-6604 for additional information.
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Who should I call if I have any questions?
Please call our Auction Information Line at (888)804-6604 with any questions.
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Sign In – CarMax
Check the link here
You can sign in at CarMax. Feel free to save cars you’re interested in. When you save your customized vehicle searches, you can come back to them later. This will as well help you get alerted when availability changes or when there’s a new update.
CarMax – Browse Used Cars And New Cars Online
Check the link here
Click on the link above to search for new and used cars, research vehicle models, and compare cars, all online at carmax.com. Feel free to access the portal.
Carmax Auction Login
Also, Carmax Auctions Listings and Dates CarMax Auction List, CarMax auctions com login, CarMax auction com, CarMax auto auctions, and CarMax dealer auction login. Click the link above to access it.
CarMax Adds Auction Sites, Eases Registration – Automotive News
Click the link above to access CarMax Inc’s wholesale arm. At the moment, they are adding auctions and making it easier for its wholesale customers to register and update registration details.
Carmax Auctions Login – Gov'T Seized Cars-95% Off
Do you know that you can access Carmax Auctions Login? Also, you can access CarMax Auctions, CarMax dealer auctions, and CarMax dealer auctions. At CarMax Auctions, our mission is to provide you with the exact service you need.
Auction Monday: Carmax – The Truth About Cars
You can re-auction it on the spot. Some cars leave the block to run a second time shortly.
CarMax Auctions And NextGear Capital Enter Agreement | NextGear …
At the moment, NextGear Capital just announced a new agreement with CarMax. The agreement with CarMax is the nation’s largest retailer of used vehicles.
Carmax Auctions Login Results For Websites Listing – SiteLinks.Info
Check the link here
Click the link above to access used car auctions online. You will find out the Auction Day: Thank You Mr. Dealer! Now Bid On Our price.
Wholesale Auctions. For CARMAX (KMX) – Wikinvest
Check the link here
You can find Wholesale Auctions here. Please note that Vehicles purchased through our in-store appraisal process that do not meet our retail standards are sold through on-site wholesale services. You can access this online.
CarMax Auctions – Norcross In Norcross – Postmates On-Demand …
Check the link here
Click to access CarMax Auctions. Their physical address is at Norcross on 1975 Beaver Ruin Rd, Norcross, GA. You can buy anything here be it breakfast, lunch, dinner, groceries, office supplies and more.
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