What is Doordash? Are you looking for where to get tasty and finger-licking meals? If yes, you are on the right page. Doordash is a well-known and respected food ordering service in the United States with the largest market share in the sector.
It has over 38% of the market share in food ordering services which makes it the largest company in food ordering services.
Doordash offers world-class, top-notch, and fast service supports to its customers, making it a lead company in the market.
However, this company has a lead over others with its easy-to-use application and easy-to-understand working system.
How and when was Doordash made?
Doordash Company does not only have tasty food menus but also a very interesting history.
However, we will be giving you a little brief on how and when Doordash Company started.
Grab your seat and get ready to be amazed.
Tony Xu, Andy Fang, Stanley Tang, and Evan Moore, all students of Stanford University, Just at the end of 2012, were receiving feedback on one of the apps created by them.
At that exact time, a macaroon store owner told them about the challenges she faces to fulfill her deliveries.
After listening to her, the students decided to create an app for delivery and by January 2013, they launched PaloAltoDelivery.com in Palo Alto, California.
Just by the summer of 2013, it received $120,000 from Y Combinator in exchange of 7% equity, and after this Doordash was formed into a legal corporation in mid-2013.
How does the Doordash service work?
Someone might be wondering how Doordash services work.
Worry no more, because in this article we will be giving you an answer to that.
However, you have to read through it to get this answer.
With the easy system of Doordash, it can be used by users with ease.
However, Doordash is focused on linking customers to restaurants and getting the food delivered to them with the aid of a delivery partner.
The company is linked with well-known restaurants, it helps them get orders and deliver it to their customers with ease.
Doordash is focused on three aspects which are;
- Delivery Partners
Each aspect just has to register with Doordash to get started.
Focusing on customers is the most essential part of every business and Doordash is the right company to achieve this goal.
How to become a DoorDash driver?
Are you thinking of working for Doordash as a driver?
If yes then the article is for you.
However, there are some criteria laid down by Doordash Company.
Hence, you have to meet this requirement before you can be employed.
They include the following;
- The minimum age of the person should not be less than 18 years.
- The person must have a valid driver’s license along with insurance and documents of the vehicle.
- A smartphone to stay in touch with the company.
- Lastly, Doordash conducts a background check of the person to know about their driving status.
However, anyone who wishes to work as a Dasher must pass this test.
Steps to follow while applying to become a dasher
- Using a browser, visit the official sign-up page of Doordash that is designed for the drivers via https://dasher.doordash.com/en-us
- After that, you will get an application form
- Fill in your details. However, read through your details to be sure.
- After that, you have to verify the details of your vehicle, by submitting updated documents of your vehicle.
- Once you’ve uploaded the documents, click ‘continue’.
However, make sure to get access to a vehicle earlier, if you don’t have one.
Note: Doordash will conduct a background check to ensure that you don’t have any bad driving-related entries in your name. This is done to make sure that the company hires responsible individuals.
After that, you will be given a free activation kit.
Although the application gets verified in a very short period, a background check takes quite some time.
After the background check your final results are declared after the background check.
How to place an order on the Doordash app?
- Below are steps on how to place an order on the Doordash app with ease;
- Download the official app (available on both android and iOS)
- Sign in with your details. However if you don’t have an account you have to create one, hence you can create an account via https://www.doordash.com/consumer/signup/
- You will receive an OTP on your mobile number to verify your account once you enter your details
- After verification, you can now place your order on the homepage of the app
- However, you will have to set up the delivery address, you can do it manually by entering the address or by allowing the app to search for your current location.
- After setting your delivery address you can now place your order.
- To order, search for a restaurant and find your favorite food from the menu.
- Set up your payment method, however, you can change the payment option at any point.
- Once you complete the payment settings and confirm your order, you can now relax and wait for your order to arrive with a delivery partner.
- In the same vein, you can track the location of your order and you will receive your order within 45 minutes, as claimed by the company.
How to cancel a Doordash order?
Did you change of mind after placing an order and want to cancel it?
Worry no more as we give you tips on how to cancel your order on Doordash with ease.
Below are steps to cancel your order on Doordash;
- Log in to your Doordash app
- Click on the ‘Orders’ option at the bottom of the homepage.
- Select ‘In Progress order’, this will show the current status of your order.
- Then click on the ‘Help’ option on the top-right of the page
- Select ‘Can I cancel my order’.
- A new page will pop up to confirm your cancellation request, once you confirm it; the refund structure will come up on the screen.
- Now click ‘Cancel Order’ and wait for the response.
If you are a website user, then follow the steps below:
- Using a browser, open the official website of Doordash
- login into your account with your login details
- Click the ‘Delivery’ option, a new window will appear
- Locate and click ‘Delivery’, now select the order you want to cancel.
- After that, wait for the response.
- A new window will pop up soon, find and click ‘Cancel Order’.
- Give your final confirmation and click proceed
- A message about the cancellation of your order will display on your screen.
How to get a refund from Doordash?
Doordash does not allow for a refund, however, there are certain cases where the company has to make a refund.
Some of the cases when the company processes a refund include:
- If you have received a different order then you can request a refund from the money and they will have to pay your money back.
- If you have made the payment but have not received the order then the company will refund your money.
- If your order has something missing then you will get a refund.
- If there’s a quality issue with the order then the company is bound to pay the refund.
Steps to request a refund
- Log in to the app
- Click the ‘menu’ option at the top right of the page.
- Click on the ‘Orders’ option
- Then, select the order for which you want a refund,
- After that, click on the ‘help’ option.
- Now in detail state the issue with the order and request a refund.
After that, the company will either refund the amount to your Doordash account for future use or will pay directly to your linked bank account.
How to get free food from Doordash?
In as much as, Doordash doesn’t have an option for free food, There are offers and coupons that you can get.
New User Coupon
If you are a new user of the service, you will get a registration reward of $7 that can be availed at the order of $10.
Also, the delivery charge is waived for new users.
Another way to get Doordash benefits is by using the coupons released by Doordash every month.
- Already cooked food is available at doorsteps.
- Ability to order your favorite food in just a few clicks if you lack time to make it
- Ability to get food, if you don’t have kitchen facilities.
- Restaurants with no home delivery services can benefit.
- Food joints with no dining areas can go for takeaway orders.
- Restaurants that want customers and branding can register on Doordash.
Delivery Partners/ Dashers
- A job with flexible timings.
- A job that pays extra (tips).
Salient Features of Doordash
- Doordash hires delivery partners for itself and they are called Dashers.
- Delivery charges vary from $5 to $8 depending on the order amount.
- The company’s commission per order is around 20% and is covered by the restaurants.
- It operates in more than 850 markets across US and Canada.
- The delivery partners working with Doordash make over $600 in a calendar year.
Group Orders: Group order is one of the features that people can benefit from. This option allows you to send an order as group members and enables them to select their favorite items, and the final order is placed by the Doordash account holder.
This feature also helps to save the multiple delivery fees that everyone has to pay if orders were placed separately.
Scheduled Delivery: After placing an order, you can change the delivery date and time on the checkout page.
All you have to do is to click the ‘ASAP’ option and select the time and date that will suit you.
However, while changing the time and date you will have to look if the restaurant is accepting the orders in the same slot or not.
In scheduling Group Orders, the delivery can be scheduled for up to four days in advance.
DashPass: in-dash pass, the delivery charges are waived on orders of $15 and above. However, while placing an order after buying a subscription, make sure to check the restaurant’s name since it signifies that the Dash Pass benefits are applied to the order.
Pass subscriptions are also available for the app at $9.99 per month.
Tip: Adding tips for the dashers as a common courtesy to help them make a decent living and be appreciative of them.
Doordash in the market
- Doordash overtook UberEats delivery service and stood at the second position following GrubHub in the US market In 2018 December.
- It became the largest food delivery service provider in the US and maintained its position throughout the year By early 2019.
- It announced the opening of its first restaurant location and partnered with Burma Bites to offer delivery and pick-up orders In November 2020.
- Doordash went public on New York Stock Exchange and raised $3.37 billion from the market In December 2020.
- It also extended its services in 2020 and started delivering groceries, initially in California and Midwest.
- About 55% of the Dashers were female By February 2021.
The revenue model of Doordash is in the following ways:
Commission on Orders: To deliver orders to the doorsteps of the customers, Doordash charges a percentage of the order as its commission.
It is fulfilled by the restaurants and makes around 20% or the order.
Advertising for restaurants: it also earns by promoting and advertising restaurants on its app and by showing them up in searches.
Delivery Fees: it also charges delivery fees on the orders and the charges depend on the travel distance from the restaurant to the delivery address.
However, an average delivery fee ranges from $5 to $8.
How to Delete a Doordash account?
Follow the steps below to delete your Doordash account:
- Using your browser, open the official website of Doordash, hence you can open it via https://www.doordash.com/
- Login with your details
- Click on ‘manage account’ from the account settings in the menu,
- Select ‘Delete Account’ and then confirm.
- A confirmation message will pop to verify
- Once verified, your account will be deleted
- After that, a confirmation will appear on the screen.
FREQUENTLY ASKED QUESTIONS (FAQs)
Where can you Download DoorDash?
You can download the app from your App Store on your android or iOS.
How Do You Take an Order at DoorDash?
You will be notified once you sign in to your dash, also you will receive the delivery details.
You will be given 45 seconds to accept your order.
If you don’t accept your order within 45 minutes your order will be canceled.
What is a DoorDash Red Card?
The Red Card is a credit card received by a dasher as a Welcome Kit to pay for some Doordash orders.
Note: your earnings will not be deposited on the Red Card, and it is not linked to your bank account
Is DoorDash Right for You?
Yes, it is perfectly right when it comes to food ordering services.
What are the Payment Methods?
You can pay for your services on Doordash via;
Credit or Debit Card.
Online Payment Apps like PayPal, Apple pay, Gift cards, etc.
How to Sign Up for DoorDash?
Download the app from the App Store, open it and click sign up, enter the basic details and contact details, verify your number by entering the OTP received on your number and you are ready.