But, there are times users encounter errors when using the app. This makes it difficult to listen to music. The error can occur when you access the service through an Android, Windows mobile or iPad. Also, you can experience this issue when using iPhone or Amazon Kindle Fire device. The most common error Pandora users have come across is error code 9.
Why does error code 9 occur on Pandora?
What is error code 9? And why do I experience this? Keep reading to find out.
Pandora groups its error into technical and general. Error code 9 falls into a technical issue. The error occurs most times with Android users. When this happens, the user won’t be able to listen to music or stream radio on the device.
Fixing error code 9 on Pandora
If you are experiencing error code 9, here are steps to fix it.
#1. Clear Pandora Data
If you are experiencing error code 9 on your Android device, try to clear your Pandora data. To do this, follow the steps below:
- Go to the settings options
- Click on the app option
- Select Pandora and click on the storage option
- Click on clear data and clear cache to clear them out
Once you are done with the steps above, go to your Pandora app and log in with your account details. The steps above are quite different for another device that is not android. But, once you are able to locate the app from the device settings. You will be able to clear its data and cache.
#2. Install the app on your phone’s local memory
You have to install the Pandora app on your phone’s local memory if you have installed it on your SD. There’s nothing wrong with installing the app on your SD card, but you are likely to face some issues. So installing the app on your phone memory will save you from error code 9.
#3. Turn off the RAM manager app or battery saver
Android has a battery saver that comes on automatically. When this happens, it will download stations and stop the background running of Pandora. Hence, you need to turn off the battery saver to keep Pandora running.
Also, if you have RAM manager running, you might want to turn it off. Pandora consumes a lot of space. Hence, with the RAM manager running it will stop any background app that is taking up space.
In other words, when you are faced with error code 9 on Pandora, simply uninstall and reinstall the app. Also, clear the data and the cache to refresh it.
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FREQUENTLY ASKED QUESTIONS
How do you reset Pandora?
How do I fix Pandora on my Android?
Basic Troubleshooting on Android
- Clear data* for Pandora in your phone’s settings. Press the menu key from the home screen on your device (not your Pandora app). Tap Settings. Tap Apps. Select Pandora. …
- Return to the Pandora app, and log back into your account after completing the above steps.
How do I update my Pandora?
Once the newest release is available, here’s how to update the Pandora app on your Android device:
- Open the Google Play Store app.
- Touch the menu icon in the upper left and select My apps & games.
- Apps with available updates are labeled Update.
- Choose any appropriate apps and tap Update.
Can I reset Pandora stations?
Currently, the only way to really “start fresh” would be to delete your account, and create a new one using the same email address. Doing this would allow you to start all over again by creating new stations.
Why won’t Pandora play the song I want?
It sounds like you may have the Auto-Play feature enabled on your account. When this is turned on, auto-play will keep the music playing with similar songs when your album or playlist ends. You can manage this feature from your Settings.