Texas residents can log in to their surcharge accounts as well as pay bills online on the TXSurchargeOnline platform at www.txsurchargeonline.com. The website is accessible to Texas residents who enroll in the Texas Department of public safety driver responsibility surcharge program. Payments and driver history updates on the site take about 48 hours and 5 days.
More importantly, the site service is completely free with no monthly or annual fees charged.
www.txsurchargeonline.com – Payment Information
To make a payment on the TXSurcharge platform, you will need to make a few payment details available. Details such as current Texas driver’s license or ID card number, reference number from the Surcharge notice letter. Is there more? Yes! A valid credit or debit card (Visa, Mastercard, Discover, or American Express) and a valid checking, savings, or money market account.
With the mentioned info, you can now head straight to the website at www.txsurchargeonline.com and follow the payment login instructions below.
- Visit txsurchargeonline.com.
- On the web page, tap on the Online Services.
- Key in your Texas driver’s license or ID card number.
- Enter your date of birth.
- Your name and country Zip code.
- Tap on the login button.
Alternatively, you can pay at any HEB, Walmart, or Kroger store location nearby and nationwide.
TXSurchargeonline.com Customer Service
Customers who have challenges accessing their accounts, or experienced challenges during payments, as well as customers who have a need for any inquiries and assistance, can seek assistance. If you are such a person, you should direct all their questions or call Municipal Services Bureau at 1-800-688-6882.
Customers can also make use of the automated system line or call center available 24/7 a week. This will be for inquiries such as getting customers’ account information, making payments through credit card or debit card, checking of payment history, savings, or money market account.
Customers Support Service Period
The customer’s support desk is available between Monday – Thursday and within the hours of 8 am to 9 pm. Also, other days like Friday 8 am to 6 pm, Saturday 8 am to 12 pm to respond to your complaints and inquiries.
Customers contact Page Support
You can also reach the admin through the contact us page at the www.txsurchargeonline.com website. After that, write directly and wait to receive a response. To use the contact us page, you will need to visit the site go to the contact form page, and fill in the following information and the message of inquiries you would want to make.
In no time, you will receive feedback through the email you filled in during the contact process. You will be required to fill in information such as;
- First name
- Last name
- Drivers license or ID card number
- Surcharge reference number
- Email address
- Daytime phone number