DisneyNOW app is a streaming service for Disney Channel, Disney XD, and Disney Junior networks, focusing mainly on children’s entertainment from those channels.
The DisneyNow app features a set of simple, kid-friendly videos and games based on Disney channel shows.
However, DisneyNOW subscribers for a while now are facing some issues due to the DisneyNOW app now working.
These issues come up while trying to stream the content on the app, however, this issue takes a long time to troubleshoot making subscribers unhappy.
Hence, here are some of the solutions that can help you get rid of the issues on the app.
Look for the reasons why is DisneyNOW app not working or creating trouble
Before giving up on your DisneyNOW app be sure to look for the reasons why you are experiencing these issues.
My Disney app is not working
However, below are some reasons why your DisneyNOW app is not working:
- Internet Connectivity
- Incorrect Login details
- Older version of the App
- Corrupt app data or cache
- Incompatibility due to third-party apps
- Bugs
- Streaming devices error
Fixing DisneyNOW Application Issues
Here are some tips to help you fix your DisneyNOW app issues. However, make sure you follow these steps, they are:
-
See if your DisneyNOW application is up-to-date or not
If your DisneyNOW app is outdated, it can also be the reason why your DisneyNOW app is not working.
Although most devices update apps automatically, hence, some people still update the app manually
However, it is very important to check if your app version is updated before troubleshooting and trying to fix the issue.
Update the app if it is outdated, after that, you can now stream on your DisneyNOW app with ease.
-
Delete Cache files and stored data
The cache is important when it comes to accessing data offline.
Hence, if the cache gets corrupted or a resource file gets missing, it can cause your app to crash or fail while loading.
However, deleting the cache or stored data can fix the file that is causing these issues.
To delete the cache and stored data, all you have to do is to;
- Launch the Disney app on your streaming device
- Then go to settings
- From there you can clear the cache and stored data.
Note: when you clear the stored data, it will reset your app, this includes any saved login info and content preferences.
-
Re-authenticate DisneyNOW
When you refresh your Disney now app, it can also fix the issues you are experiencing.
One of the best ways to do this is to re-authenticate your Disney now app.
However, below are some steps to re-authenticate your subscription:
- Using your streaming device, go to DisneyNOW app setting
- From the settings menu, Select your TV provide
- To authenticate the app, select “Allow TV Provider Access”
- After that, you will be given an activation code.
- Then visit, https://disneynow.com/activate and enter the activation code.
- Once you’ve done that, you will be redirected to your TV provider page
- There you will log in to your account to complete the re-authentication process
Now you can now stream DisneyNOW content on your streaming device.
-
Delete and install the application again
Another way to fix DisneyNOW app issues is to uninstall and re-install the DisneyNOW app.
Hence, when you uninstall the app it removes some issues that can affect your streaming experience.
On the other hand, you will lose any saved data and in some cases, you can even lose your watch history.
But this is a little price to pay for you to enjoy a better streaming experience.
-
Reboot the streaming device
Another reason why your DisneyNOW app is not working can be due to a faulty device.
Hence, this issue can be fixed by rebooting your streaming device.
You can reboot your device by simply;
- unplugging the device from the power outlet
- Wait for 2-5 minutes
- Plug it back and power it on
- On the other hand, you can also use the hard reset button to reboot it.
However, the hard reset button is usually found in the back panel of the device.
-
What if the issue is still persistent on the DisneyNOW app?
If the issues still persist, then you have to contact the Disney channel support center via https://support.disney.com/ or connect with customer service at 1 (855) 545-0310 for additional troubleshooting and technical help.
Is DisneyNOW free?
DisneyNow has a collection of shows available to watch for free with ads.
However, to unlock all of the service’s content and have access to live streaming support for Disney Channel, Disney XD, and Disney Junior, you need to have an existing pay-TV plan with access to those channels.
DisneyNow does not have its own subscription option, so a pay-TV account is the only way to unlock the service’s full library of shows and movies.
How to get DisneyNOW without TV provider
You can watch Disney Channel live without cable on one of these streaming services such as;
- Sling TV
- Hulu + Live TV
- Fubo TV
- DirecTV Stream
- Youtube TV.
Then how do I get DisneyNOW on my Roku?
How to activate DisneyNOW
- Press the Home button on your Roku remote.
- Open the channel store by selecting Streaming Channels.
- Search for DisneyNOW.
- Select Add Channel to install the channel on your Roku device.
- Enter your Roku account PIN if necessary.
- Open the DisneyNOW channel.
- Select your TV provider.
Hence, here is a full list of supported pay-TV cable and satellite providers on the DisneyNow website:
- AT&T U-verse
- Charter Spectrum
- Cox
- DIRECTV
- DIRECTV STREAM
- DISH
- Optimum
- Verizon FiOS
- Xfinity
- 1Tennessee
- Access Montana
- AcenTek
- Adams Cable Service
- Albany Mutual Telephone
- Algona Municipal Utilities
- All West Communications
- Allen’s Communications
- Alliance Communications
- ALLO Communications
- Alpine Communications
- Altice One
- American Broadband
- American Broadband Missouri
- American Community Networks
- American Warrior Networks
- Amherst Telephone Company/Tomorrow Valley Com
- Antietam Broadband
- Arkwest Communications
- Armstrong
- Arthur Mutual Telephone Company
- Arvig
- Ashland Home Net
- Astrea
- ATC Broadband
- ATC Communications
- Auburn Essential Services
- Ayersville Communications
- Baldwin Telecom, Inc.
- Ballard TV
- Bardstown Cable TV
- Bay Country Communications
- Beach Cable
- Beaver Creek Cooperative Telephone
- Beaver Valley Cable
- Bee Line Cable
- Beehive Broadband
- BELD
- Bellevue Municipal Cable
-
Belzoni Cable
- Ben Lomand Connect / BLTV
- BendBroadband
- Benton Cablevision
- BEVCOMM
- Big Sandy Broadband
- Bledsoe Telephone Cooperative
- Bloomingdale Communications
- Blue Devil Cable
- Blue Ridge Communication
- Blue Stream
- Blue Valley Tele-Communications
- BOLT Fiber Optic Services
- Brandenburg Telephone Co.
- Breezeline Formerly Atlantic Broadband
- BrightRidge
- Bristol Tennessee Essential Services
- Broadstripe
- BTC Communications
- BTC Vision – Nahunta
- Buckeye Broadband
- Bulloch Telephone Cooperative
- Burlington Telecom
- Butler-Bremer Communications
- C Spire
- C Spire SNAP
- Cable Co-op
- Cable Services Inc.
- Cable Systems
- CableAmerica
- CableSouth Media 3
- Cam-Tel Company
- Camellia Communication – Hayneville Telephone
- Cameron Communications
- CapRock Tv
- Carnegie Cable
- Carolina Mountain Cablevision
- CAS Cable
- CASSCOMM
- Catalina Broadband Solutions
- CC Communications
- CDE Lightband
- Cedar Falls Utilities
- Celect Communications
- CentraCom
- Central Arkansas Telephone Cooperative Cable TV
- Central Scott/CSTV
- Chaparral CableVision
- Chariton Valley Communication Corporation, Inc.
- Chatmoss Cablevision
- Cherokee Communications
- Chesnee Communications
- Cim-Tel Cable, LLC.
- Cincinnati Bell Fioptics
- Citizens Cablevision – Floyd, VA
- Citizens Cablevision, Inc.
- Citizens Fiber
- Citizens Mutual
- Citizens Telephone Corporation
- City of Hawarden dba HITEC
- City Of Monroe
- CityLink
- Citynet
- CL Tel
- Clarence Telephone and Cedar Communications
- Claro Puerto Rico
- Clear Creek Communications
- Click! Cable TV
- CLT Communications
- CML Telephone Cooperative Association
- CNSNext
- Co-Mo Connect
- Coast Communications
- Cobalt TV (Mid-State Community TV)
- Columbia Power & Water Systems
- Communications 1 Cablevision
- Community Cable & Broadband
- Community Communications Company
- commZoom
- COMPAS X-STREAM
- Complete Communication Services
- Complimentary Disney Hospital Access
- Comporium
- ComSouth Telesys
- Consolidated
- Consolidated Communications
- Continuum-TDS
- Conway Corporation
- Coon Rapids Municipal Utilities
- Coon Valley Telecommunications Inc
- Cooperative Telephone Company
- Cooperative Telephone Exchange
- Corn Belt Telephone
- Country Cablevision, Inc.
- CP-TEL
- Craw-Kan Telephone
- Cross TV
- Crosslake Communications
- CTC – Brainerd MN
- CTI Fiber
- CTV-Beam – East Alabama
- Cumberland Connect, LLC
- Cunningham Telephone & Cable
- D & P Communications
-
Dakota Central
- Darien Communications
- DECCA Digital Solutions
- Delcambre Telephone LLC
- DiamondNet
- DIRECTV PUERTO RICO
- Docomo Pacific
- Doylestown Cable TV
- DRN
- DTC
- DTC Cable (Delhi)
- Dumont Telephone Company
- Dunkerton Telephone Cooperative
- Duo County Telecom
- Eagle Communications
- East Arkansas Cable TV
- Easton Velocity
- EATEL Video, LLC
- EATEL – Westside
- ECTA
- ElbertonNET
- Elevate Internet
- Emery Telcom Video LLC
- Emily Cooperative Telephone Company
- Empire Access
- Endeavor Communications
- Enhanced Telecommunications Corporation
- enTouch
- EPB Fiber Optics
- EPB Smartnet
- EPlus Broadband
- Estherville Communications
- ETC
- Etex Communications
- EZVideo
- FamilyView CableVision
- Farmers Cooperative Telephone Company
- Fayetteville Public Utilities
- Fidelity Communications
- FJ Communications
- Flint River Communications
- FMCTC
- FOCUS Broadband/ATMC
- Foothills Broadband
- Forsyth CableNet
- Fort Collins Connexion
- Frankfort Plant Board
- Franklin Telephone Company
- Frontier
- FTC
- FTCtv
- FuboTV
- Full Channel
- Fusion Media
- Garden Valley-GVTV
- Gardonville Cooperative Telephone Association
- GBT Communications, Inc.
- GCI
- Genuine Telecom
- Giant Communications
- Gibson Connect, LLC
- Gigabit Minnesota
- Glandorf Telephone Company, Inc.
- Glasgow EPB
- Glenwood Telecommunications
- GLW Broadband Inc.
- Golden West Cablevision
- Gorham Tel-Com
- Grand Mound Cooperative Tel
- Grande Communications
- Grantsburg Telcom
- Great Plains Communications
- GreatWave Communications
- Greenlight Community Broadband
- Gridley Cable Inc
- Griswold Communications
- GTA
- GTel
- GTI TV
- GVTC
- H&B Cable Services
- Haefele Connect
- Halstad Telephone Company
- Hardy Telecommunications, Inc.
- Hargray
- Harlan Municipal Utilities
- Hart Communications
- Hartelco TV
- Hawaiian Telcom
- Hawkeye Telephone Company
- HBC
- HCI-TV
- Heart of Iowa Communications Cooperative
- Hickory Telephone Company
- Highland Communication Services
- Highland Media
- Hilliary Communications
- Hinton CATV Co.
- Home Telecom
- Home Town Communications
- HomeTel Entertainment, Inc.
- Hood Canal Communications
- Hope – Prescott Cable TV
- Horizon Cable TV, Inc.
- Horizon Chillicothe Telephone
- Hotwire Communications
- HTC Communications Co. – IL
- HTC Digital Cable
- Hulu
- I3 Broadband
- iFIBER Communications
- ImOn Communications
- IMU Fiber
- Independence Telecommunications
- Industry I-Net
- Inland Networks
- Intelliwave Broadband
- Inter Mountain Cable
- Interstate Telecommunications Coop
- Iron River Co-Op TV
- Irvine Cable
- iVinton
- Jaguar Communications
- Jefferson County Cable
- Jefferson Telecom
- Kalida Telephone Company, Inc.
- Kaptel
- Keystone Communications
- KMTelecom
- KPU Telecommunications
- Kraus Cable
- Kuhn Communications, Inc.
- Lakeland Communications
- Lavalle Telephone Cooperative, Inc.
- Lehigh Valley Cooperative Telephone
- LHTC Broadband
- Liberty Cablevision of Puerto Rico
- Limestone Cable/Bracken Cable
- Lincolnville Communications
- LISCO
- Litestream
- LocalTel Communications
- Long Lines
- Longview – Kilgore Cable TV
- Lonsdale Video Ventures, LLC
- Lost Nation-Elwood Telephone Co.
- Loveland PulseTV
- LPC Connect
- Lumos Networks
-
LUS Fiber
- Lycom Communications
- M2X Communications
- Madison Communications
- Madison County Cable Inc.
- Mahaska Communication Group
- Marne & Elk Horn Telephone Company
- MaxxSouth Broadband
- MCTV
- Mechanicsville Telephone
- Mediacom
- Merrimac Communications Ltd.
- MetroCast
- Metronet
- MHTC
- Mid-Hudson Cable
- Mid-Plains Communications
- Mid-Rivers Communications
- Midco
- Midstate Communications
- MIDTEL
- Milford Communications
- Minburn Communications
- Minford TV
- Mitchell Telecom
- MLGC
- Mon-Cre TVE
- Mountain Telephone
- MTA Communications, LLC
- MTC Cable
- MTC Communications/McDonough Telephone Coop
- MTC Technologies
- MTCC
- MTCO Communications
- Mulberry Telecommunications
- Murray Electric System
- MUS FiberNET
- Muscatine Power & Water
- Naicom
- NCC
- NDTC
- Nebraska Central Telecom, Inc.
- NEIT
- Nelsonville TV Cable
- Nemont
- NEP Datavision
- New Hope Telephone Cooperative
- New Visions
- Newport Utilities
- Nex-Tech
- Nextgen Communications
- NICP
- NineStar Connect
- NITCO
- NKTelco
- NMHU
- NNTV
- Nortex Communications
- North Central Telephone Cooperative
- North State
- Northland Communications
- NorthState TV
- Northwest Communications
- Norvado
- Norvado East
- Norwood Light Broadband
- Nsight Telservices
- Ntec
- NuLink
- Nuvera
- NVC
- OEC Fiber
- Olin Telephone Company
- OmniTel Communications
- Oneida Telephone Exchange
- OneSource Communications
- OpenBand
- Optic Communications
- Opticaltel
- OptiLink
- OPTURA
- Orbitel Comm.
- OTEC Communication Company
- OzarksGo
- Palmetto Rural Telephone Cooperative
- Palo Communications
- Panora Telco/Guthrie Center Communications
- Park Region Telephone & Otter Tail Telcom
-
Pathway
- Paul Bunyan Communications
- Pembroke Telephone Company
- Penn Broadband
- Peoples Rural Telephone Cooperative
- PES Energize
- Phonoscope Fiber TV
- Pine
- Pine Belt Communications, Inc.
- Pine Bluff Cable TV
- Pineland Telephone Cooperative
- Pineville Communication Systems
- Pinpoint Communications
- Pioneer Communications
- Pioneer DTV
- Pioneer iVideo
- Plant TiftNet, Inc.
- Plateau Telecommunications
- Platinum Connect
- PLWC
- PMT
- Point Broadband
- Polar Cablevision
- Pottawatomie Telephone Co.
- Premier Communications
- PSC
- PTCI
- QCOL
- Quality Cablevision
- Race Communications
- Radcliffe Telephone Company
- Rainbow Communications
- Rainier Connect
- Ralls Technologies
- RC Technologies
- RCN
- Red River Communications
- Reedsburg Utility Commission
- Reliance Connects – Oregon
- Reserve Telecommunications
- Resort TV Cable
- Richland Grant Telephone Cooperative, Inc.
- RightFiber
- Ritter Communications
- River Valley Telecommunications Coop
- Rock Port Cablevision
- RS Fiber
- RTC – Reservation Telephone Coop.
- RTC – Rye Telephone Company
- RTC Communication Corp
- RTC Digital Television
- RTEC Communications
- S&T
- San Bruno Cable TV
- Sandhill
- Santel
- SC Telco
- SCI Broadband-Savage Communications Inc.
- Scottsboro Electric Power Board
- Scranton Telephone Company
- SELCO
- Service Electric Cable TV and Communications
- Service Electric Cablevision
- Shentel
- Sherwood Mutual Telephone Association, Inc.
- Sister Lakes Cable
- Sjoberg’s Inc.
- Skitter TV
- SkyBest TV
- Sling TV
-
Solarus
- South Central Rural Telephone Cooperative
- South Slope Cooperative Communications
- Southern Vermont Cable
- Spanish Fork Community Network
- Sparklight
- Spencer Municipal Utilities
- Spruce Knob Seneca Rocks Telephone, Inc.
- SRT
- Stanley Cablevision
- Star Communications
- STC Hills
- STE
- StratusIQ
- Suddenlink
- Summit Broadband
- Sumner Cable TV
- Surry TV/PCSI TV
- SWAT TV
- Swayzee Communications
- Swiftel Communications Inc.
- Tahlequah Cable TV
- TCT
- TCT TV
- TDS
- The Community Agency
- The Walt Disney Company
- TheaTV
- Three River
- Trans-Video
- Tri County Communications Cooperative
- TriCounty Telecom
- TrioTel Communications, Inc.
- Troy Cablevision, Inc.
- TruVista
- TSC
- Tulalip Broadband
- Tullahoma Utilities Board
- TVC Cable
- Twin Lakes
- Twin Valley
- Union Telephone Company
- United Communications – TN
- United Communications/Turtle Mountain Communications
- United Services
- USA Communications
- USA Communications/Shellsburg, IA
- Valley Telecommunications
- Valparaiso Broadband
- ValuNet Fiber
- Van Horne Cablevision
- Vast Broadband
- Venture Communications Cooperative, Inc.
- Venus Telephone Corp
- Vernon Communications
- Vexus
- Vicksburg Video
- Vidgo
- Vision Communications
- Viya St Croix
- Viya St Thomas-St John
- VNET Fiber
- Volcano Vision, Inc.
- VolFirst / BLTV
- VTel
- Vyve Broadband
- Wabash Communications Coop
- Wabash Mutual Telephone
- Waitsfield Cable
- Waldron Communication Co.
- Walnut Communications
- Wave
- WaveFly
- Waverly Communications Utility
- WBI
- Webster-Calhoun Cooperative Telephone Association
- Wellman Cooperative Telephone Association
- West Carolina Communications
- West Central Telephone Association
- West River Cooperative Telephone Company
- WesTel Systems
- Western Iowa Networks
- Wheat State Telephone
- White Cloud Communications
- White County Cable TV
-
Wiatel
- Wiktel
- Wilkes Communications, Inc./RiverStreet Networks
- Williamstown Cable
- Wilson Communications
- Windomnet/SMBS
- Windstream Cable TV
- Winnebago Cooperative Telecom Association
- Wire Tele-View Corp
- WOW!
- WTC
- WTC Communications, Inc.
- Wyandotte Cable
- Wyoming Mutual Telephone Company
- XIT Communications
- Yadtel Telecom
- Yelcot Communications
- yondoo
- Youngsville Television Corporation
- YouTube TV
- Ziply Fiber
- Zito Media
Reference Link
FREQUENTLY ASKED QUESTION (FAQs)
Why does DisneyNOW keep stopping?
It stops if your internet speed is slow or your version is out-of-date.
Hence, it can also stop if you have many caches or stored data files.
How do I clear my DisneyNOW cache?
Follow these easy steps to clear DisneyNOW cache:
- Go to the settings of your device
- Then go to apps and select Disney
- After that, click on clear cache and data.
How can I use DisneyNOW without a TV provider?
You can view it on streaming services like;
- Sling TV
- Hulu + Live TV
- Fubo TV
- DirecTV Stream
- Youtube TV.
Is DisneyNOW safe and good?
DisneyNOW is a popular platform, hence, it has a rating of 2.14 showing that the users are unsatisfied with their services.
What is the DisneyNOW app?
DisneyNOW app is a platform created by Disney Channel, Disney XD, and Disney Junior networks that are dedicated to providing content relevant to kids.