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Hulu unable to load ads – How To fix It

Hulu unable to load ads: Hey guys, have you tried streaming on Hulu and you get the error message “Sorry, we’re unable to load a message from our sponsors”?

Imagine trying to just chill with a video or two with your Hulu, then the ads wouldn’t load. How frustrating could that be? So much that it interrupts the whole purpose of streaming in the first place as you can’t even watch the video.Hulu unable to load ads

Actually, as a free subscriber, ads are a vital aspect of your streaming on Hulu. As Hulu’s business model is ad-based for free subscribers.

Now that you’ve agreed to view ads as a free subscriber on Hulu, the ads have refused to load. You can’t even proceed with the show if the ads don’t load.

However, there are various reasons why you experience these errors.

Why Hulu can’t load ads – Hulu unable to load ads

  1. Poor Internet connection

The ads on Hulu will definitely not load if you have a poor internet connection. That is, for the ads to load, you’ll need a strong internet connection.

If you are experiencing this issue, ensure to check your internet connection. You may even have to turn off your Wi-Fi and turn it on again.

  1. Browser Extension or add-on

Extensions can be very useful in improving your browsing experience. However, if you’re not careful, they can also drain your data and alter important settings in your browser. They can also redirect your searches to websites you wouldn’t want to browse. These extensions or add-ons may be restricting ads on Hulu from loading.

  1. Ad blocker

An ad blocker is a software program that restricts advertisements from appearing on a website page.

An ad blocker can be a browser extension or an app. It provides you with the content you are browsing on a website but without flashing and blinking ads.

Ad blockers have their merits. Since ads are blocked, they help you save data and load web pages faster.

However, they can make important content and features disappear from your webpage.

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On Hulu, an ad blocker can make your streaming experience tiring.

Have in mind that this issue may not be due to the use of an ad blocker alone.

Below are some solutions you can employ to fix this issue:

Solutions to the Hulu ads won’t load issue

  1. Refresh your stream

Experiencing buffering while streaming is a common issue.

The Hulu ads won’t load issue you encountered may be as a result of these interruptions.

When you select to play, you are sending a command to the servers to process your video. The servers will keep processing your command irrespective of your poor internet. Even when you’ve stopped the stream or quit playing.

The servers will process the videos and the ads that are attached to your Video.  Refresh your page if this doesn’t happen for the first time and you are unable to load ads or stream a video.

When you refresh your stream, your web browser will notify the servers of a second copy of the webpage and its Contents. That is images, text, videos, ads, etc.

  1. Reboot your router

As earlier mentioned, you can’t stream videos on without a strong internet connection. Likewise, ads will not load on the webpage. The best solution for fixing this ‘Hulu Ads Won’t play problem’ is to restart your router.

When streaming content, a router can slow down or run out of memory. The system will stop and you will experience poor internet.

How to fix: disconnect the router from the power source, wait for a few seconds then plug it ””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””””’back in.

Restarting your router does not guarantee internet speed but it can help enhance speed.

  1. Disable your ad blocker

Since the ad blocker restricts ads from popping up, you’d have to disable it from your streaming device, so that the ads will load.

You can follow the steps below to use anyone applicable to you.

  • Open the extension page of your browser.
  • For Firefox, open Menu and click on Add-ons
  • For Chrome, open the Menu, select More Tools, and select Extensions
  • On Internet Explorer, click on Extensions
  • For Safari, click on Safari then Preferences and select the Extensions tab

After selecting Extensions, on whichever browser you use, find Ad Block or any ad blocking software to disable it.

There are different ways of disabling AdBlocker on each browser. You may have to “Uncheck” any checkbox or click a button to disable the software.

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This solution seems stressful right? But trust me, it’s needful.

Restart your browser again to confirm the solution.

  1. Verify your network settings

The effect of a poor internet connection on streaming videos can’t be over-emphasized. It is possibly the reason the ads on won’t stop freezing.

You may have to switch your router to secure a better and stronger internet connection

  1. Halt add-ons/ extensions

As earlier stated, other extensions or add-ons may be the ones (s) blocking ads from being displayed when streaming videos.

To fix this, you’d have to disable or disengage any extension or add-on.

These steps below indicate how to disable these extensions on various browsers

  • Internet Explorer

Go to the menu and click on Manage add-ons.

  • Chrome browser

Select menu and select Extensions.

  • Firefox

Open the Tools menu and select Add-ons.

  • Safari

Locate the Help menu and click on Installed Plugins.

  • After this is done, disable the extensions by following the instructions on your browser.
  • When the extensions are halted, your Hulu ads should load successfully now.
  1. Disable antivirus

If ads won’t load still, it may be that your antivirus software is hindering the ad from loading.

Your antivirus software prevents your computer from malware and hacks which come in different forms including ads.

Hackers now purchase ads on famous websites and load them with savage content in order to steal data from your device.

Once your antivirus software observes that an ad on has Harmful content, it will restrict it from loading.

To make ads load, you have to disengage your antivirus. This will make your device vulnerable to viruses but will enable Hulu ads to load.

  1. Contact Hulu’s Customer service

In a case where you’ve tried all possible solutions listed above and you still encounter this error, here is what to do.

Reach out to their Customers Service for help. This is because you may be experiencing an error due to a technical malfunction.

You can call Hulu Customer Service at 310-571-4700. Their lines are open daily for 24hrs and it is toll-free.

How do I skip or block ads on Hulu?

As a free subscriber, ads are a vital aspect of your streaming on Hulu. This is because Hulu’s business model is ad-based for free subscribers and it is their major revenue source.

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Although most of these ads are personalized nowadays, I’m sure you still don’t want to be interrupted by some sort of ads

Below are some ways to skip ads if you’re currently a standard plan subscriber:

  1. Upgrade to Premium plan
  2. Reload the page
  3. Play the same video on two separate tabs
  4. Install an Ad blocker on your browser

Of all the above-mentioned ways to block or skip ads on Hulu, the best method is to upgrade to the premium package. This is a sure way to stream without ad interruptions.

How to remove commercials from your Hulu account using your computer

Follow these steps below to remove commercials from your Hulu account using your computer

  • Open
  • Hover your mouse over your name in the upper-right corner, then “select Account.”
  • After that, Scroll down to the “Your Subscription” section.
  • Next, Click “Manage” next to “Add-ons.”
  • Scroll down to the “Switch Plans” section.
  • Click the switch inside the “No commercials” section.
  • Click “Review Changes” near the bottom of the screen.
  • The next screen will show how much you’ll be charged to switch plans.
  • Now, click on “Confirm”, near the bottom of the screen.
  • Once you’ve done that, you won’t see any more commercials when watching your favorite shows and movies.

You can now fix “Hulu unable to load ads” issue.


  • Christian Ehiedu

    I write for Educational, Financial, technology, and social media content producers. I am deep into doing credible research that will benefit you the reader. You can contact me on Tumblr, Chris Adam Facebook, Shopfortool Pinterest Account. I am a Technician and a woodworker. I have lots of years of experience in Technical work. I did some per time work at an electrical store. Having gathered lots of experience in the use of various tools link Mechanic Tools, Woodworking Tools, Power Tools, and Plumbing tools, I decided to put up this blog to help advise intending buyers or new biz on the right tools to buy on the market. My social Handle:

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