Hulu keeps logging me out! Here’s a fix: Have you tried logging in to Hulu but it logs you out every time? Irrespective of the browser you’re streaming with; PlayStation, Xbox, Firefox, Chrome, Apple TV, Firestick, Roku, etc., others experience the same.
There are different ways to solve this issue so that you can resume streaming your favorite TV shows and movies on Hulu.
Solutions when Hulu keeps logging you out
- Clear cache and cookies
- Sign out of other accounts
- Switch browser
- Reduce your video quality
- Delete multiple devices from Hulu
- Close bandwidth-intensive apps
- Reinstall the Hulu app
- Contact Hulu Customer Care
Solution 1: Clear cache and cookies
While on Netflix, your browser or app is behind the scene, gathering and storing information (known as Cache). This cache most times contradict your Netflix profile and cause it to malfunction.
This issue occurs mostly due to cache buildup. When you log in to Hulu on a browser that has a previous cache of the website, Hulu will log you out.
The following steps below will help you delete cache and cookies from a different browser, depending on the one you use.
How to clear the Amazon Fire TV Stick cache
- Go to Settings
- Select Apps
- Click on Manage All Applications
- Select Hulu
- Click Clear Cache and Data
- Restart the app
Also, How to clear Xbox cache
- Press and hold the Xbox power button until it turns off completely
- Unplug the power cable then press and hold the Xbox power button for about 5-10 seconds to expel any remaining power
- Plug in the power cable
- Wait for your Xbox to power up then turn it back on
How to clear the Apple TV cache
- Switch off your Apple TV device and wait until it turns off completely
- Unplug the power cable and wait for about a minute
- Plug the power cable back and power on your Apple Tv
Again, How to clear the PlayStation cache
- Press and hold the PlayStation button on your controller
- Select Turn Off PS and wait for it to power down completely
- Unplug the power cable for about a minute to discharge any remaining power
- Plug the cable back and restart your PlayStation
How to clear Roku cache
- Select Home from the main menu
- From the Roku remote control, press Home five times followed by Up then Rewind twice then fast forward
- Wait for about 15-30 seconds for Roku to clear cookies and cache and restart.
Solution 2: Sign out of other accounts
If any of the open social media or e-mail accounts on your browser are linked to another Hulu account, Hulu will keep logging you out.
Now, If you had used your Facebook, Gmail, or any other account to sign up for a Hulu account, ensure to delete the old Hulu account first before you log into the recent one.
If you are not sure of the account you previously used, log out of your social and e-mail accounts one by one until you discover the cause of the problem. Once you find it, ensure to delete the Hulu account.
In a case where you have forgotten your previous account, try logging out of your social and e-mail accounts one after the other. Don’t stop till you find the cause of the issue and delete the Hulu account.
Follow these steps to delete your account if you used Facebook to sign up for your old Hulu account.
- Open Facebook
- Go to Settings
- Select Apps
- Go to Logged into Facebook
- Locate and delete Hulu
Solution 3: Switch browser
Hulu may keep logging you out if there’s an issue with your browser. Try logging in to Hulu from a different browser.
If you connected successfully, try updating your previous browser or uninstall and reinstall the browser to solve any associated issues.
Ensure to log out of your account on the previous browser, so that Hulu won’t log you out on the new browser again.
Solution 4: Reduce your video quality
Streaming videos in high resolution increases the processing demands on your device and could cause Hulu to crash.
To reduce the quality on Hulu, hover over the gear icon at the bottom of the video player and choose lower video quality.
Solution 5: Delete multiple devices from Hulu
Hulu will keep logging you out if you have registered more than one account on the same streaming device.
To resolve this issue permanently, follow the steps below:
- Open the Hulu website and sign in to your account
- Go to Your Account
- Select Manage Devices
- Scroll down and find the device you are using. It should appear as a duplicate
- Click Remove next to the old entry or entries if you have more than two
- Restart your TV or whichever device you are using
- Log in to Hulu and activate using the code you will be provided with
You should be able to log in easily now. If otherwise, check if the device you are using has been added to your account. if not, ensure to add it.
Solution 6: Close bandwidth-intensive apps
Ensure you aren’t running any bandwidth-intensive apps, either on your computer or another device that is sharing your internet connection.
Make sure you aren’t running any bandwidth-intensive apps, either on your computer or other device connected to your internet. The issue may even be caused by a background application like Window update.
Open the task manager by pressing Ctrl + Shift + Esc and look for apps and services that are using the most bandwidth. End these processes and try logging in to Hulu again.
Solution 7: Reinstall the Hulu app
If these solutions above didn’t fix the issue for you, try uninstalling and reinstalling the Hulu app. reason being that your app may be corrupted.
Ensure you clear app data after uninstalling the app if you are using a PS4, Xbox, or a similar device.
Solution 8: Contact Hulu Customer Care
You may have to contact the Hulu Support Team if the solutions above didn’t fix the issue for you. You have to first sign in to your Hulu.com account to contact their customer care services.
Likewise, you can contact them via their toll-free number or send them a message via their social media pages. Ensure to mention how long the closed caption on Hulu problem has been occurring. Also, specify the steps you have taken to resolve the issue and the type of device you are using.
Hopefully, our solutions proffered above have been useful in ensuring you log into your account without Hulu logging you out anymore.