Playstation Vue freezing constantly? – How to fix It

Playstation Vue freezing constantly? – How to fix It: How annoying can it be when PlayStation Vue keeps freezing while trying to stream live TV?

This issue was first noticed in 2015, and ever since; many people have come up with various causes and possible solutions.Playstation Vue freezing constantly

In most instances, this error occurs when you are streaming a new episode or live game on TV.  Other times, the app keeps on pausing a few seconds whenever you are watching popular events such as Football matches.

Some people even experience this freezing for up to a minute, frustrating the streaming entirely.

A slow internet speed will definitely cause PlayStation Vue to freeze while streaming. In this case, run a simple speed test to check if your internet speed is slow.

If your speed is at 25mbps, then you’re set to stream PlayStation Vue without the freezing experience. However, the minimum speed is 10mbps, but the download speed usually fluctuates.

How to fix PlayStation Vue buffering issue – Playstation Vue freezing constantly

  1. Clear cache on your PlayStation Vue
  2. Switch browser
  3. Restart your router
  4. Reboot your streaming device
  5. Use another device
  6. Contact PlayStation Vue Support Team

Let’s go into the details below.

Fix #1: Clear cache on your PlayStation Vue

The PlayStation Vue’s constant freezing issues may be a result of Cache in it.

When you visit PlayStation Vue for the first time, the browser will save every action you take on the site into a cache folder. On your next visit, these saved files will reduce the load time of web pages.

To clear the cache on PlayStation Vue, you can turn off your device and turn it on again.

Follow these steps below to clear the PlayStation cache via Fire TV:

  • Go to Settings
  • Click Applications
  • Select Manage Installed Applications
  • Click on PS Vue
  • Click on Clear Data
  • SelectClear Cache

Likewise, you can force-stop the PlayStation Vue app and then restart it.

Fix #2: Switch browser

PlayStation may be having issues managing a large number of streamers, making it difficult to stream, hence the freezing issue. The page loading becomes really slow and will make PlayStation Vue freeze.

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The slow page loading may occur due to the following reasons:

  • Massive traffic on the PlayStation servers
  • Poor image rendering
  • Streaming videos on autoplay
  • Browser unable to read a script

Massive traffic on the website is a common cause of this issue, as it happens suddenly. You can activate proxies on your browser to help fix the issue in this case.

Switching to another browser will help avoid the issues with your current browser. Also, ensure you aren’t streaming videos on autoplay.

Ensure to use the latest graphics driver, if the slow page loading is due to poor image rendering.

Fix #3: Restart your router

As earlier mentioned, your PlayStation freezing issue may be is as a result of a poor internet connection.

To fix this, turn off your router, unplug from the power source, wait for about a minute, and then plug it in again.

Also, a bug may be present in the Operating System of your router resulting in a memory leak.

Restarting your router or Wi-Fi network helps to fix the freezing problem.

Fix #4: Reboot your streaming device

The PlayStation Vue constantly freezing issue may be due to an issue with your streaming device.

Restarting your device will not only fix the freezing issue but a number of other issues. Some of these include slow performance, networking and graphics issue, memory leak, etc.

You can easily restart your streaming device by detaching from the power cord, holding on for some seconds then reconnecting back to power.

On your Amazon Fire TV, you can also restart it using your remote by following these steps below:

  • Go to TV Menu
  • Select Settings
  • Choose Device
  • Select Restart

You can also restart your device by pressing and holding the Play/Pause and Select buttons together on your remote. Rebooting is also help Firestick, Apple TV, or Roku users to fix this error.

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Fix #5: Use another device

If after rebooting your device your PlayStation Vue still freezes, then consider using a different device. Your device may be outdated and requires a new update or new security features.

In this case, trying out other devices like the PS4 will help you fix this issue.

Fix #6: Contact PlayStation Vue Support Team

If after applying the fixes listed above, the freezing issue still reoccurs, you’ll have to contact the PS Vue Support team for more troubleshooting and solutions.

You can reach them via their social media handle or their official website via https://www.playstation.com/en-us/support/

Tel.: 1-800-345-7669.

All things considered, have in mind that other factors not listed here may cause your PlayStation Vue to constantly freeze. That is there are possible other solutions you can apply.

Frequently asked questions (FAQ)

How do I subscribe to PlayStation Vue?

Subscribing to PlayStation Vue is similar to subscribing to any other service. Here’s is how to do it:

  • Visit com in any web browser of your choice.
  • Select “Start Free Trial.”
  • Enter your ZIP code. (So PlayStation Vue knows what local channels to feed you)
  • Choose your plan. (The three least-expensive plans all come with free five-day trials.)
  • Select your premium channels.
  • Enter your PlayStation ID, or create a new one.
  • Enter your credit card information
  • Activate your devices with PS Vue.

How do I Fix my Location on PlayStation Vue?

  • Open PlayStation Vue on your browser and sign in to your account
  • Click on your Account name
  • Click on settings
  • Select Manage Subscription
  • Then Subscription Summary
  • Click Fix Your Location and follow the instructions

And that’s it; done!

Can you watch PlayStation Vue while traveling?

Yes. You can access your favorite shows from the My Shows library on PlayStation Vue while in transit. You can add shows to your library and even stream on-demand shows.

However, you cannot record any content that is peculiar to the place you traveled to.

Can I watch PS Vue away from home?

Yes. You can stream PlayStation Vue on up to 3 devices at simultaneously even when you’re not home. Also, you can watch sports from your home area channel when you’re not home.

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However, if you are a Set-Top-Box or stick user, you can only use one device at a time. That is, while away from your home network.

As earlier mentioned in this post, you can only stream PS Vue from outside your home network for 2 months.

You’ll be directed to sign in from your new location on the 60th Day to keep streaming.

What extras are available on PlayStation Vue?

Sports Pack

For $10 a month, you’ll get the following:

  • NFL RedZone
  • MLB Network Strike Zone
  • ESPN Goal Line
  • ESPN Bases Loaded
  • ESPN Classic
  • beIN Sports en Español
  • FOX College Sports Central
  • FOX College Sports Pacific
  • Longhorn Network
  • Eleven Sports
  • GINX eSports TV
  • Outside TV
  • 16 regional FOX sports networks
  • 7 regional NBC Sports networks
  • 3 Stadium channels.

Español Pack

This is a Spanish-language pack. For $4.99 a month you’ll get:

  • Baby TV
  • beIN Sports en Español
  • CINE SONY
  • CNN Español
  • Discovery en Español
  • Discovery Familia
  • FOX Deportes
  • FOX Life
  • Nat Geo Mundo
  • Universo

Premium Pack

For $13.99 a month you’ll get EPIX Hits and Showtime. (PlayStation Plus customers will save $2 a month.)

What premium channels does PlayStation Vue have?

In addition to the bundled extras, there are a number of premium channels available a la carte on PlayStation Vue. They are:

  • HBO ($15 a month)
  • Cinemax ($15 a month)
  • HBO + Cinemax ($21.99 a month, $19.99 with PlayStation Plus)
  • Showtime ($10.99 a month, $8.99 with PlayStation Plus)
  • EPIX Hits ($3.99 a month, $2.99 with PlayStation Plus)
  • EPIX Hits + Showtime ($13.99 a month, $11.49 with PlayStation Plus)
  • Curiosity Stream ($2.99)
  • Fox Soccer Plus ($14.99 a month)
  • Hi-Yah ($2.99 a month, $1.99 with PlayStation Plus)

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