The Tampa Hillsborough Expressway Authority (THEA) Collections Service Center website at www.paytheatolls.com is an online service center created to improve and expand customer service for all Selmon Expressway drivers. THEA, in partnership with Credit Protection Association, LP (CPA), provides service to any toll transactions on accounts that have been referred to collections. The pay-toll charges are collection charges placed on travel done on the Selmon Expressway.
Online Service Center: How PayTHEATolls Works
THEA refers transactions to CPA for collection only after two toll-by-plate invoices issued by the Florida Turnpike Enterprise have gone unpaid by the due date on the notice. Customers can pay toll service charges using several payment means; so far, the easiest payment means is via the Collections Online Service Center at www.paytheatolls.com.
PayTHEATolls Online: How Customers Can Pay Tolls Through THEA Online Service Center
The instructions below will help you make your toll payment online very easy and quick. All you need is an internet-enabled device with a browser to visit the THEA online website at www.paytheatolls.com.
Access Collection Account Login
How to access your account information with your login credentials before making a payment Before you can log in, you will need your account license plate number, account number, and notice number. Follow the below steps:
- Visit paytheatolls.com.
- On the home page, locate access to your collection account and tap on the login button.
- Key in your license plate number.
- Enter your 12-digit account number.
- Or key in your notice number.
- Hit the login button.
Online Access Features on the THEA Collection Service Center
After your login is successful, you will be taken to your personal account dashboard, where you will have access to certain payment and account management features, such as paying the Expressway toll online, downloading transaction histories, checking and viewing collection notices, reviewing account details and making changes, making payments, disagreeing with an incorrect notice or transaction, and monitoring your disputed notices.
How to Make a Payment at the THEA Online Service Center
Before you pay toll using the Tampa Hillsborough Expressway Authority (THEA) Collections Service Center website, you will have to be logged in with your account credentials. Payment online is done using either a credit card or a debit from the customer’s electronic checking account.
There are several ways customers can pay tolls; this includes payment by mail, payment by telephone, and in-person payment. Whichever way a customer chooses to make a payment, it’s advisable to pay tolls on time as Failure to pay tolls is a violation of Florida law and can result in the assessment of additional fees and the placement of a vehicle registration hold that prevents registration renewal on vehicles associated with unpaid tolls.
Make payments via mail.
Tampa-Hillsborough Expressway Authority
PO Box: 865460
Orlando, FL, 32886-5460
Payment over the telephone
You can direct all your inquiries and questions to the Collections Service Center at 877-258-5205.
Make payments using the automated phone system by calling the payment service centerline at 1-877-258-5205.