Pay Toll – www.paytheatolls.com stands as the official website of the Tampa Hillsborough Expressway Authority (THEA) Collections Service Center.
This is an online service center that was designed to improve and expand customer service. It was specially designed for all Selmon Expressway drivers.
THEA is in partnership with Credit Protection Association, LP (CPA). This partnership offers service to any toll transactions on accounts that have been referred to collections.
It is therefore important that you know pay toll charges are collection charges placed on travels done on the Selmon Expressway.
How Pay Toll Works
All customers of Pay Toll service charges using different payment methods.
Currently the easiest payment method is through the Collections Online Service Center at www.paytheatolls.com
How Customers can Pay Tolls Via THEA Online Service Center
Here are the instructions that will help you make your toll payment online in a very easy and quick manner. All you need is an internet-enabled device with a browser. This will enable you easily visit the THEA online website at www.paytheatolls.com
Access Collection Account Login
You will first have to log in with your login credentials before you can make a payment. To log in, you’ll be needing your account license plate number, account number, and notice number.
Thereafter, follow these steps:
- Go to the website
- Search for the “access your collection account” and click on the log in button.
- Enter your license plate number
- Thereafter key in your 12-digit account number
- Enter your Notice number
- Lastly, click on the login button.
Online Access Features on THEA Collection Service Center
After you have successfully logged in, you will have access to many amazing features. You will be directed to your personal account dashboard where you would have access to certain payment and account management features. Features like: pay expressway toll online and downloading transaction histories.
From the website, you can also check and view collections notices, review account details as well as make changes. You can also make payments, disagree with incorrect notices or transactions, and monitor your disputed notices.
How to Make Payment on the THEA Online Service Center
Before you pay, you have to be logged in first into the Tampa Hillsborough Expressway Authority (THEA) Collections Service Center website.
Payment can be made using either a credit card or a customer is debited from their electronic checking account.
Additionally, there are several means a customer can pay tolls. The list includes payment via mail, payment by telephone, and in-person payment. For whichever medium you decide to use in making payment, it is advised that you pay tolls on time. This is because failure to pay tolls is a violation of Florida law and can result in the assessment of additional fees.
Also the placement of vehicle registration on hold prevents registration renewal on vehicles linked with unpaid tolls.
Make Payment Through Mail
To make a mail payment, you can mail your payment to:
Tampa Hillsborough Expressway Authority
PO Box 865460
Orlando, FL 32886-5460
You can also easily direct all your inquiries and questions to the Collections Service Center at 877-258-5205.
Also, you can make payments using the phone automated system by dialing the payment service center at 1-877-258-5205.