Fix Netflix error code: M7111-1331-5059 – unblocker or proxy: Netflix users experience some fun spoilers while streaming. One of which is the Netflix error code: M7111-1331-5059. This error comes with a message – You seem to be using an unblocker or proxy. Please turn off any of these services and try again.
His message notifies you that Netflix noticed you’re Streaming their content with VPN, Unblocker, or Proxy service.
This is because Netflix’s content library is location-based. Therefore, if you connect via VPN or Proxy service, you may be trying to hide your real location. It may also be that you want to stream content not available in your region on Netflix.
Once Netflix detects this, they block and restrict you from streaming on the network.
Netflix detects proxies as they have a system that scans IP addresses and servers used by some VPN providers. Netflix also works with a few VPN services.
Although you can stream videos on Netflix using a VPN, Netflix must identify the VPN to permit you to stream anonymously.
We’ve gathered below some solutions to help you fix this error and get out of this irritating situation.
How to fix error M7111-1331-5059 on Netflix – Netflix error code: M7111-1331-5059
To fix the Netflix error code: M7111-1331-5059, you will need to do the following:
- Disable your VPN
- Disable your proxy server
- Clear browser cache and cookies
- Contact your ISP
- Contact Netflix Support Team
Let’s go into the details below.
Fix #1: Disable your VPN
Since you experience this error because you tried streaming via VPN and Netflix detected it, why not disable it?
To fix this error, you’ll have to disable your VPN, proxy, or any software that is causing your online traffic outside the region.
Disabling your VPN varies, depending on the streaming device you use or the Operating System you have on.
Disable VPN on Android
This process is quite easy on Android devices. Follow the steps below to get it done:
- Go to Settings
- Select More
- Click on VPN
- Then Delete
Disable VPN on iOS
- Go to Settings
- Click on General
- Hit VPN where applicable
- Select Delete Profile
- Select Delete again to confirm your request
- Reboot your iPhone or iPad
Again, Disable VPN on your Computer
- Go to Start
- Click Control Panel
- Select Network and Internet
- Click Network and Sharing Center
- Select on Change Adapter Settings
- Right-click on your active VPN
- Select Delete
Disable VPN on macOS
The following steps will help you to disable your VPN.
- Go to Apple Menu
- Click on System Preferences
- Select Network Control Panel
- Then, Click on Network Port Configurations
- Delete your active VPN Connections
- Click on Apply Now
- Click OK
- Then restart your computer
- You can also reboot your router to complete the process.
Fix #2: Disable your proxy server
Netflix detects not only your VPN but also Proxies. Hence, to get rid of the Netflix error code: M7111-1331-5059, you’ll have to disable them as well.
Just like disabling VPN varies with device, disabling proxy differs on browsers
On Google Chrome
- Click on the Chrome Menu
- Select Settings
- Click on Advanced
- Beneath the System panel, click on Open Proxy Settings to open the Internet Properties window.
- Click on LAN Settings
- Disable Automatically detect settings
- Click OK
- Then close the windows
On Safari browser
- Click on Preferences
- Select Advanced
- Click on Change Settings
- Uncheck the box Use a proxy server for your LAN
- Click OK
- Restart the browser
Also, On Internet Explorer
- Go to Tools
- Click Internet Options
- Click on Connections
- Select LAN settings
- Unmark the box with the title – Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections)
- Click on OK
- Restart your browser
On Firefox browser
- Go to Options
- Navigate to Network Proxy
- Click on Settings
- Select No Proxy
- Click OK
- Restart your Firefox browser
Fix #3: Clear browser cache and cookies
While on Netflix, your browser or app is behind the scene, gathering and storing information (known as Cache). This cache most times contradict your Netflix profile and cause it to malfunction.
An outdated or corrupted data also explain this error. It can cause a VPN error, even if your VPN is disabled.
While using a browser, you may want to restart it to clear the cache and free up some space. However, you’ll have to ensure that it does not show on the task manager.
That is, you have to clear the browser off your task manager to ensure it isn’t running in the background. Wait for a minute before you reopen the browser and stream your video.
Also, if you’re streaming with Chrome; you’ll have to clear the stored data (cache) following these steps below:
- Open Chrome
- Click More tools > Clear browsing data
- Select the time range > Cookies and other site data and cached images and files
- Click clear data.
Fix #4: Contact your ISP
Ensure to contact your Internet Service Provider for help when you’ve applied other fixes above but you still experience the error.
Sometimes ISPs use DNS hijacking to gather statistics or display advertisements. These activities cause many problems including IP address conflicts and page diversion, hence the error.
Fix #5: Contact the Netflix Support Team
If after applying solutions 1-4 listed above, you still encounter the Netflix error code M7111-1331-5059, then you’d have to reach out to Netflix Support Team for fixing.
You’ll be able to confirm if Netflix is down in your location or other possible causes.
You can call them via: https://help.netflix.com/en/#callus
Or start a live chat via: https://help.netflix.com/en/#startChat
You can also reach them through their social media pages, email, or call them through their toll-free number.
Hopefully, you can now fix the Netflix error code: M7111-1331-5059 and return to enjoying your Video stream on Netflix.
In summary, to avoid this error in the future, ensure you disable VPNs and proxies when on Netflix. However, you can sign up with a VPN company that supports Netflix, if you wish to still stream privately.
Ways to troubleshoot if Netflix isn’t working on your streaming device
Here are methods to troubleshoot Netflix and get back to watching whatever show you are currently streaming.
Method 1: Close and restart the app
If Netflix isn’t playing videos, the first fix is to close and restart the app.
Closing the app should take out any bad data obstructing the app from running smoothly. This is a recommended step whether you need to close the app on your iPhone, Android, or any other streaming device.
How you do this varies depending on what kind of device you have, but in most devices:
- Select the app
- Click and hold or long-press on it until the options pop up
- Select force-close the app.
Try Netflix on another device
One way to narrow down the issue is to try Netflix on another device. If you are trying to stream Netflix on your TV or Roku and it isn’t working, for example, see if you can make Netflix work using the mobile app on your phone or in a browser on your laptop.
If it works on one device but not the other, you have narrowed down the problem to that specific device.
Check to see if the Netflix service is working
It is rare for the overall Netflix service to be offline, but if you can’t get the app to work properly, it is possible that Netflix is down. To see if the problem is with the Netflix service and not your app, you can check the Netflix status page.
Sign out and sign back into Netflix
Some Netflix problems can be easily solved by signing into Netflix again. If you are already signed into
Netflix, first sign out and then sign in again. The process is essentially the same no matter what app or device you are using. Find your account icon and select Sign Out, then sign in again.
Check your internet connection
When you see a connection error in the Netflix app or your videos play unreliably, there’s a good chance that you have a problem with your internet connection. This can either be that your Wi-Fi router needs to be rebooted or the service from your ISP is malfunctioning.
If you can open a web browser on the device you’re trying to watch Netflix, run Google’s online speed test. You can do this on your mobile phone, on a laptop, or on your desktop PC. If you’re trying to use Netflix on a streaming media player or a smart TV, run the speed test on another device in the same room. Ensure you’re not too far from the Wi-Fi router, or try streaming on another app on that same device.
You should have an internet speed no slower than 5 Mbps for high definition or 15 Mbps for 4K video streaming.
Update the Netflix app
It’s possible that your Netflix app is outdated, and the version you have has some bug or incompatibility with other software on your device.
Most devices update apps automatically but it’s possible your app isn’t updated recently.
Uninstall and reinstall the Netflix app
Finally, if all else fails, it might be possible to solve your problem by uninstalling the Netflix app and reinstalling it. This may eliminate any faulty software that was interfering with your ability to use the Netflix app. Remember that you’ll need to sign in again using your account credentials.
FREQUENTLY ASKED QUESTIONS (FAQ)
How do I set parental controls on my Netflix account?
I’m pretty sure you won’t want to find your 10-year-old son watching Orange is the New Black or revisiting ‘special’ scenes from Jessica Jones.
To change the parental control setting in your account, you have to do it from a computer. Go to Parental Controls under Manage Profile and make the changes.
Why can’t I stream Netflix in HD?
You can only stream in HD if you’re subscribed to the Standard and Premium plans. The basic plan doesn’t allow HD streaming.
What if I’m traveling or relocating, how does this affect my Netflix account?
If you’re traveling to another country or relocating, as long as Netflix is available there, you’re fine. But take note of the following:
- The monthly price, billing currency, and available methods of payment may not be the same.
- Netflix will continue to bill you in the currency of the country you signed up in
If you wish to be billed in the currency of the country you moved to, just cancel your account, wait until the remainder of the month is over, and then restart your account in your new country.
Can I watch Netflix shows while I’m traveling?
Yes, you can, provided you are connected to stable Wi-Fi. If there are any differences you need to take note of, Netflix will notify you immediately.
How Much Is Netflix?
Of course, we can’t end this article without talking about Netflix payment terms. How much will Netflix cost you? It will depend on where you are in the world. Netflix practices a flexible payment plan for its users around the world. Competitive pricing is the game here. However, for the purposes of this article, we will see how much it costs in the US.
- Standard Tier (2 screens, HD): $10.99 / month
- Premium Tier (4 screens, Ultra HD): $13.99 / month
- Basic (1 screen, not HD): $7.99 / month
It’s best to get a friend or family member to split a Netflix subscription with you to help lessen the burden. Or, if you’re living alone, perhaps the Basic plan will be good enough for you! Just know that the Basic plan does not include high definition (HD) movies and television shows. You’ll need to subscribe to at least the Standard plan to get high definition.
How many devices can stream Netflix at the same time?
This depends on the plan you’re subscribed to. If you’re subscribed to the Basic plan, you can stream on only one device at a time but you can connect multiple devices to your account.
On the Standard plan, you can stream on two devices at a time, and with the Premium plan, you can stream on up to four devices at a time.
With what devices can I connect to Netflix?
As long as your computer, gaming console, DVD or Blu-Ray player, HDTV, set-top box, home theater system, phone, or tablet are connected to the internet, you can watch Netflix on it.
How do I change my Netflix plan?
To change your Netflix streaming, go to your account page and select ‘Change Plan’ to view the available streaming plans. Then make your choice.