Netflix error code NW-2-5: Over the years, Netflix has risen to become one of the top streaming websites. In a case where you are bored, home alone, depressed, and looking for something to lift up your moods, or just looking to relax for a short while after a long day at work, you can be sure to find something suitable to watch on Netflix. You may even decide to Netflix and Chill with your Spouse or other loved ones.
However, like other streaming apps, Netflix users experience some fun spoilers while streaming. One of which is the Netflix error code NW-2-5. This experience can be very irritating, especially when in a bored or depressed state.
If Netflix isn’t working, there are a few possible causes, including:
- A network connection issue
- An issue with your device
- A problem with your Netflix app or account
The Netflix error NW-2-5 occurs due to various technical issues. This error can be due to a network connectivity issue. When it pops up on your screen, it is a warning that your device is having problems connecting to the Netflix service.
This connection problem can be due to various issues, including:
- poor or no internet connection
- bad connection settings
- A malfunctioning network router
However, don’t let this error annoy you when you experience it. We’ve got you covered, keep reading to discover easy ways to fix this issue. You’ll soon start to Netflix and Chill.
Steps to troubleshoot and fix Netflix error NW-2-5
Step 1: Verify if your home network supports streaming
The Netflix error NW-2-5 problem is majorly due to the inability of your network to stream. This can be a result of the following issues:
- Slow network connection
- Blocked network
- Insufficient bandwidth
If this is the case for you, try fixing this by switching your network t a more reliable internet source that enhances streaming.
Step 2: Check your internet connection
A bad internet connection will definitely result in the Netflix error NW-2-5.
A reliable way to fix this issue is to check the connectivity via an online speed test application. Fast.com is a tested software that will detect if your internet connection is active, alongside its’ speed.
If the application detects that your internet connection is active, then the error code is due to something else. Otherwise, the issue could be that your internet source is faulty.
If the latter is the case, you’d have to change or switch your router, modem, or whatever internet you were connected to.
STEP 3: Check the DNS settings of your Device
DNS settings are very significant as they are used to check and change a domain name (URL address) to an IP address.
Your streaming device’s DNS settings can alter sometimes, causing a problem when searching for the URL address. This may be the cause of the Netflix error NW-2-5 you just experienced.
Here’s a fix;
- Go to the network setting on your device
- Select the automatic option for DNS settings
- Reboot your device
Once the DNS setting is restored to default, the error will be lifted. You can now stream your videos.
Step 4: Restart your streaming device
You may be experiencing the NW-2-5 error due to an issue with the PC or mobile device you used for streaming. It may be a result of a bug or software problem, which is restricting your device from connecting to the internet. Restarting your device can be a quick fix to this problem if your device has no added issue.
In the case of a set-top box like Roku, you can reboot by using the dedicated reset button located behind the box.
Likewise, you can turn off your device, detach from the power source, wait a minute and turn it on again.
In the same vein, if it’s a smart TV, you can reboot it by turning it off using the remote, disengaging it from the power source, and waiting a minute. After which you’ll reconnect it to a power source, then switch it back on.
Step 5: Reboot your router
The cause of the issue in Step 4 above can upset your internet connection and lead to a Netflix error.
A quick reboot can fix the issue on your router and you can stream Netflix smoothly.
To reset your router, turn it off, and switch it on again, disconnecting it from the power source. Otherwise, you can use the dedicated reset button behind the router.
If the reboot does not work, the router might be faulty, you’d have to contact the manufacturer for technical support, or switch to an efficient router.
Step 6: Upgrade your Wi-Fi signal coverage
While using a Wi-Fi connection, the problem might be between your router and your streaming device. Here are two possible causes:
- The distance of your streaming device from your router may be too long, leading to a poor Wi-Fi signal.
- Obstructions by obstacles. For example doors, walls, furniture, and other items alter Wi-Fi signals.
To fix this issue, reduce the distance between your router ad streaming device(s), and also check out for any possible obstruction and avoid it.
Step 7: Use a LAN cable
If after trying the solutions above the error lingers, this should be your possible fix.
Ignore the wireless connection and connect to your streaming device directly using an Ethernet (LAN) cable.
Step 8: Contact your ISP
In some cases, the Netflix error code NW-2-5 can occur due to an issue on your internet service provider’s (ISP’s) end.
In this case, if you’ve tried out the above solutions and you still encounter the error, contacting them for help is the way out.
Hopefully, you should now be able to fix the Netflix error NW-2-5 issue. Now, you can get back to having fun on Netflix.
A Roundup of all the Netflix errors and their fixes
|Netflix Error Code||Possible Causes||Quick Fixes|
|NW 2-5||Connectivity issue||Check internet connection, sign out and sign back in, reinstall the app|
|UI-800-3||Stored Netflix app data gets corrupted||Clear the cache, reinstall the app|
|UI- 113||Outdated information on the device||Restart your device, visit Netflix.com directly via browser|
|100||Issues with Netflix app||Sign out of your Netflix account and sign back in|
|H7361-1253-80070006||Outdated browser||Try with another browser|
|S7111-1101||Cookies problem on Safari and Mac computers||Clear cookies and cache|
|10013||Problem with Netflix data on your Android device||Reinstall the Netflix app|
|10008||Network issue with Apple devices||Restart your device, switch to another internet connection|
|U7111-5070||Age error||Verify your age via Netflix.com/verifyage|
|TVP-832||Connectivity issue||Restart your device, check your internet connection|
|Unexpected Error||Problem with your browser||Refresh the page|
|11800||Outdated iOS information||Refresh your device|
|M7111-1331||Outdated Google Chrome bookmark||Visit Netflix.com directly|
|F7111-5059||Using unblocker, VPN||Disable proxy, or switch to a reliable VPN service|
|AVF:11800; OS:42800||Outdated downloaded file||Refresh your app, reinstall the file|