Over the years, Netflix has risen to become one of the top streaming websites. In a case where you are bored, home alone, depressed, and looking for something to lift up your moods, try Netflix. Or if you’re just looking to relax for a short while after a long day at work, you can be sure to find something suitable to watch on Netflix.
However, just like other streaming apps, Netflix users experience some fun spoilers while streaming. One of which is the Netflix error code tvq-st-103: unable to connect or encountered an error. This experience can be very irritating, as it interrupts the desired fun.
If Netflix isn’t working, there are a few possible causes, including:
- A network connection issue
- An issue with your device
- An issue with your Netflix app or account
After much findings, it has been confirmed that this error is encountered when there’s an issue with a network connection. In this case, although you’ve connected to the internet your device can’t access the internet.
However, the Netflix error code tvq-st-103: unable to connect or encountered an error is fixable. Luckily, we’ve gathered several methods to fix this error.
See them below.
Fix 1. Restart your router
You may experience this issue if connectivity is absent. That is, your router may have lost internet connectivity, which will in turn cause your streaming device not to access the internet.
Restarting your device may seem so simple but this may be all you need to clear the error and restore your fun.
This fix has resolved this error for most Netflix users who encountered the tvq-st-103 error.
To restart your router, follow the steps below:
- Turn off your router or disconnect it from the power source and wait for some seconds.
- Afterward, turn on your router again or reconnect to a power source
- Reopen Netflix
At this point, you should be able to stream without the error. Otherwise, proceed to the next Fix.
Fix 2. Restart your device
When you’re sure it’s not an issue with your router, this should be your next step. Irrespective of your streaming device, ensure to restart it to resolve the Netflix error code tvq-st-103you encountered. Whether you are using Roku, a Blu-Ray player, Smart TV, PlayStation, Xbox, Amazon Fire TV, etc, this step will resolve it.
You might have encountered this issue as a result of a connectivity problem. That is, your device couldn’t access your network. A simple restart will help fix the issue in a short time.
- To restart your device, turn off your device for about 10-20 seconds. Confirm that it is completely off.
- Restart your streaming device and reconnect it to your router.
- Reopen Netflix and try streaming.
At this stage, if you still experience the issue, try testing another streaming app on your device. This is so to confirm if the issue is only with the Netflix app.
Fix 3. Restore your ISP settings to default
If after applying the two fixes above you still experience this issue, then try restoring your ISP settings to default. You might have modified your network settings which may not support what you’re trying to stream on Netflix.
Note that this method should be applied only when other devices connected to your network are also not Netflix. Else, the first two solutions should solve this Netflix tvq-st-103 error.
How do I reset my Internet connection on Netflix?
Reset your network settings
- From the main menu, select Settings.
- Select General.
- Click on Reset.
- Select Reset Network Settings.
- Select Reset.
- After the device restarts, from the main menu, find and select Settings.
- Select Wi-Fi.
How do I update my Netflix App?
How to update the Netflix app on your Android device
- Open the Play Store app.
- In the Search bar, enter “Netflix.”
- Click on the Netflix app.
- Select Update.
CONCLUSION
Hopefully, this article has helped you fix Netflix error code tvq-st-103: unable to connect or encountered an error. Note that on your router, you can find instructions for restoring the device to its default settings. You may also need to uninstall or disable your VPN if it was activated.
Another fix would be to restore your DNS settings on the device you are using.
Haven tried all, you can try connecting your device via an Ethernet cable or creating a new wireless network. Afterward, try streaming Netflix on your device.
Finally, if the above fixes the issue persists, ensure to reach out to your ISP provider. They will further help to troubleshoot and proffer solutions to this error.
FREQUENTLY ASKED QUESTIONS (FAQs)
Why is my Netflix giving me an error code?
This means that there’s a network connectivity issue that is preventing your device from reaching Netflix.
Why does Netflix keep kicking me out?
Install any updates for your security software. Temporarily turn off your security software and try Netflix again. If the problem is fixed when your security software is disabled, the software may be out of date or unintentionally interfering with Netflix.
How do I reset Netflix on my TV?
- Reset the Netflix app
- Select Settings
- Swipe down until you find the Netflix app
- Select Netflix
- Press the Home button to return to the Home screen
- Navigate to Netflix
Why is Netflix suddenly not working on my TV?
If Netflix isn’t working, there are a few possible causes, one of which is the network connection issue. See the table in this article for possible causes.
How do I reset my Internet connection on Netflix?
Reset your network settings
- From the main menu, select Settings.
- Select General.
- Click on Reset.
- Select Reset Network Settings.
- Select Reset.
- After the device restarts, from the main menu, find and select Settings.
- Select Wi-Fi.
What happens when you reset Netflix?
Resetting the app will delete any titles you have downloaded to the device.
Why does Netflix keep crashing on my smart TV?
Netflix can keep crashing on your TV due to several reasons, which include;
- Poor internet connections
- Cache or data issues
- Outdated TV apps that require updates.
You can fix the problem by restarting your Wi-Fi, reinstalling the Netflix app, restarting your TV, or trying a new internet connection.
However, in this article, you’ll see a list of possible Netflix errors and their solutions.
How do I update my Netflix App?
How to update the Netflix app on your Android device
- Open the Play Store app.
- In the Search bar, enter “Netflix.”
- Click on the Netflix app.
- Select Update.
How do I clear my cache on Netflix?
See how to clear the Netflix cache in the article above. We have provided a guide to do so.